Retail Construction Project Manager

JLL•Plano, TX

4d•Hybrid

About The Position

As a Retail Construction Project Manager at JLL, you will lead the complete lifecycle of retail banking construction projects, including branch renovations, ATM installations, decommissions, ADA upgrades, security implementations, signage programs, and facility upgrades. You will manage multiple concurrent projects from initial concept through final closeout, coordinating design development, permitting, construction execution, and commissioning across multiple locations. You will serve as the primary client contact and trusted advisor, balancing speed-to-market with quality standards and regulatory compliance. The role involves coordinating architects, contractors, client executives, regulatory bodies, and stakeholders in banking operations, property management, security, and technology. You will oversee project budgets, schedules, vendor selection and performance, design reviews, documentation, risk management, and compliance with banking requirements, ADA standards, building codes, and security specifications. The position is based in Plano, Texas, with multiple office days per week and some opportunity for remote work. Visa sponsorship is not provided; candidates must be legally authorized to work in the United States without sponsorship.

Requirements

3–5 years of hands-on experience managing design and construction projects through all phases, from concept to closeout.
Demonstrated success in financial services or retail banking environments, with understanding of operational sensitivities, security requirements, and technology coordination protocols for banking facilities.
Strong working knowledge of architectural drawings, building systems, construction methods, and space planning principles.
Ability to read and interpret technical documents, including specifications, contracts, engineering drawings, and code requirements, and identify potential issues or conflicts.
Experience developing project scopes, budgets, and schedules, managing project financials, forecasting costs, evaluating change order impacts, reviewing contractor payment applications, and managing multiple project budgets.
Excellent interpersonal and communication skills, including the ability to work effectively with C-level clients, senior management, architects, contractors, consultants, and regulatory officials.
Strong presentation capabilities for client meetings, executive reviews, and project status updates, with the ability to tailor messaging to varied audiences.

Nice To Haves

Bachelor's degree in Architecture, Engineering, Construction Management, or a related technical discipline.
PMP, CCM, or professional architectural or engineering licensure.
Advanced proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
Working knowledge of Microsoft Project, Primavera, or equivalent scheduling software.
Familiarity with web-based project management platforms and willingness to adopt JLL proprietary systems and tools.
Understanding of permitting processes, building codes, ADA accessibility requirements, OSHA safety standards, and regulatory compliance frameworks for commercial banking facilities.
Experience navigating municipal approval processes and coordinating inspections with authorities having jurisdiction.
Ability to prioritize and manage competing demands across 10+ concurrent projects while maintaining attention to detail and meeting deadlines.
Strong organizational systems for tracking action items, commitments, and deliverables across complex project portfolios.
Experience leading cross-functional project teams and mentoring junior project managers or team members.
Practical experience with submittal reviews, RFI management, construction observation, punch list development, and project closeout.
Understanding of warranties, commissioning requirements, and O&M documentation standards for building systems and equipment.

Responsibilities

Manage 8–15 simultaneous projects across multiple phases, including branch renovations, ATM installations and decommissions, ADA upgrades, security implementations, and signage programs.
Coordinate projects from initiation through financial closeout, including design development, permitting, construction execution, and commissioning.
Develop project budgets using historical data and market intelligence, establish assumptions and contingencies, track expenditures, process change orders, review invoices, and report financial status.
Create and maintain master project schedules using Microsoft Project or equivalent tools; monitor milestones, identify schedule risks, and implement recovery strategies.
Serve as the primary client contact and maintain communication with client representatives, internal teams, and external vendors.
Prepare RFPs for architectural, engineering, contractor, and specialty services; lead competitive selections, negotiate terms, and oversee contractor performance.
Guide clients through conceptual development, schematic design, design development, and construction documentation reviews and approvals.
Ensure project deliverables comply with banking industry requirements, ADA standards, building codes, and security specifications.
Prepare project charters, due diligence reports, meeting minutes, funding requests, status reports, and closeout packages in client-specified formats.
Develop risk management plans, identify budget, schedule, quality, and compliance risks, escalate concerns, and implement mitigation strategies.