Seasonal Retail & Community Engagement Manager

Kneaders•Thornton, CO
•$17 - $18

About The Position

Kneaders Bakery & Cafe is seeking an enthusiastic, part-time Retail & Community Engagement Manager who is passionate about food quality, customer service, and community. This seasonal position ends after the 2026 holiday season. The manager works with a team offering scratch-baked bread and pastries, soups, salads, and sandwiches made with whole ingredients. The role combines retail merchandising, guest service, community engagement, and support for restaurant operations. The manager organizes and leads a team to execute holiday baskets and merchandise, builds local partnerships, and coordinates fundraising and other community events. Schedules vary with customer traffic and the time of year, with additional hours required in November and December.

Requirements

  • At least 1 year of customer service or retail experience.
  • Attentiveness to compliance with local, state, and federal food-handler and sanitation regulations.
  • Flexible availability; shifts vary by week depending on customer traffic and time of year.
  • Availability Monday through Friday during peak lunch hours and Saturdays as needed.
  • Additional hours during November and December, including weekends and some extended hours; availability during Thanksgiving and Christmas breaks.
  • Ability to work shifts starting as early as 7 a.m. and ending as late as 10 p.m., Monday through Saturday.
  • At least 18 years of age.
  • Ability to perform essential job functions with or without reasonable accommodation.
  • A can-do attitude, active listening, confidence suggesting products, ability to work quickly and learn from mistakes, and willingness to help other departments.

Responsibilities

  • Greet and welcome guests to the brand, listen to their needs, and suggest meal and gift items.
  • Merchandise products, make baskets daily, stock shelves, assist with personal shopping, manage inventory, and maintain cleanliness and organization.
  • Assist front-of-house restaurant operations when needed.
  • Attend and participate in weekly management meetings.
  • Organize and lead a team supporting holiday basket and merchandise execution.
  • Engage local schools in Knead Dough Fundraiser events and provide the Home Office with required information and paperwork.
  • Host Knead Dough community partnership fundraising events.
  • Partner with marketing and the Home Office to host brand-wide events and classes, and host individual store events.
  • Work with General Managers, District Leadership, Regional Leadership, and the Home Office team to ensure store events are successful, reflect the brand, and deliver exceptional customer service.
  • Build and facilitate partnerships with local realtors and title companies to generate gift basket and catering sales.

Benefits

  • Work-life balance: locations are closed every Sunday and on Thanksgiving Day and Christmas each year.
  • Health benefits for full-time employees.
  • Pet insurance.
  • Career growth opportunities in restaurant leadership, retail management, and pastry and bread baking.
  • Competitive hourly wage.
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