Seasonal Retail & Community Engagement Manager

Kneaders•Thornton, CO

About The Position

Kneaders Bakery & Cafe is hiring a part-time Retail & Community Engagement Manager for a seasonal position that ends after the 2026 holiday season. The manager welcomes guests, supports retail merchandising and front-of-house operations, leads a team preparing holiday baskets and merchandise, and develops community partnerships and events. The role works closely with store and district leadership, regional leadership, marketing, and the home office to deliver successful events and exceptional customer service. The schedule varies according to customer traffic and season. The role is generally available Monday through Friday during peak lunch hours, with Saturdays as needed. Additional hours are required during November and December, including weekends and some extended hours. Shifts may start as early as 7 a.m. and end as late as 10 p.m., Monday through Saturday. The posting also states availability to work Thanksgiving and Christmas breaks. Kneaders locations are closed every Sunday and on Thanksgiving Day and Christmas Day.

Requirements

At least 1 year of customer service or retail experience.
Attentiveness to compliance with local, state, and federal food-handler and sanitation regulations.
Flexible schedule; shifts vary by week according to customer traffic and time of year.
Available Monday through Friday during peak lunch traffic hours, with Saturdays as needed.
Available for additional November and December hours, including weekends and some extended hours.
Available to work Thanksgiving and Christmas breaks.
At least 18 years of age.
Ability to perform essential job functions with or without reasonable accommodation.
Ability to stand and walk continuously throughout the shift, with limited opportunities to sit.

Nice To Haves

A can-do attitude and ability to actively listen to guests.
Confidence suggesting meal and gift items to first-time guests and returning regulars.
Ability to work quickly, learn from mistakes, and proactively help other departments.

Responsibilities

Greet and welcome guests to the brand, listen to their needs, and suggest meal and gift items.
Organize and lead a team supporting the execution of holiday baskets and merchandise.
Make baskets daily, merchandise and stock shelves, assist with personal shopping, manage inventory, and maintain cleanliness and organization.
Assist front-of-house restaurant operations when needed.
Attend and participate in weekly management meetings.
Engage local schools in Knead Dough fundraiser events and provide the home office with required information and paperwork.
Host Knead Dough community partnership fundraising events.
Partner with marketing and the home office to host brand-wide events and classes, as well as individual store events.
Work with general managers, district and regional leadership, and the home office to ensure store events are successful, on-brand, and provide exceptional guest service.
Develop partnerships with local realtors and title companies to drive gift-basket and catering sales.
Help other departments when needed, including proactively stepping in to support the team.