Retail & Community Engagement Manager

Kneaders • Salt Lake City, UT

16h

About The Position

Kneaders Bakery & Cafe is hiring a part-time Retail & Community Engagement Manager to support retail merchandising, customer service, community partnerships, and store events. The role works with a dynamic team serving scratch-baked bread and pastries, soups, salads, and sandwiches made with whole ingredients. Shifts vary according to customer traffic and time of year, and the role is generally available Monday through Friday during peak lunch hours, with Saturdays as needed. Additional hours are required in November and December, including weekends and some extended hours. Shifts may start as early as 7 a.m. and end as late as 10 p.m., Monday through Saturday.

The manager organizes and leads a team supporting holiday baskets and merchandise, welcomes guests, assists with merchandising and store operations, and develops community and business partnerships. The role coordinates fundraising and other events with local schools, marketing, the home office, and store and regional leadership. The position requires continuous standing and walking with limited opportunities to sit. The candidate must be at least 18 and able to perform essential job functions with or without reasonable accommodation.

Requirements

• At least 1 year of customer service or retail experience.
• Attentiveness to compliance with local, state, and federal food-handler and sanitation standards.
• Flexible schedule; shifts vary by customer traffic and time of year.
• Availability Monday through Friday during peak lunch hours, Saturdays as needed, and additional hours in November and December, including weekends and some extended hours.
• Availability to work Thanksgiving and Christmas breaks.
• At least 18 years of age.
• Ability to perform essential job functions with or without reasonable accommodation.
• Ability to work quickly, learn from mistakes, listen actively to guests, and step in to help other departments.

Nice To Haves

• A can-do attitude and confidence suggesting meal and gift items to new and returning guests.

Responsibilities

• Organize and lead a team supporting the execution of holiday baskets and merchandise.
• Greet and welcome guests to the brand, provide personal shopping assistance, and suggest meal and gift items.
• Merchandise products, make baskets daily, stock shelves, manage inventory, and maintain cleanliness and organization.
• Assist front-of-house restaurant operations when needed.
• Attend and participate in weekly management meetings.
• Engage local schools in Knead Dough Fundraiser events and provide the home office with necessary information and paperwork.
• Host Knead Dough community partnership fundraising events.
• Partner with marketing and the home office to host brand-wide events and classes, as well as individual store events.
• Work with general managers, district and regional leadership, and the home office to ensure events are successful, reflect the brand, and provide exceptional customer service.
• Develop and facilitate partnerships with local realtors and title companies to drive gift basket and catering sales.
• Follow applicable local, state, and federal food-handler and sanitation regulations.

Benefits

• Work-life balance: locations are closed every Sunday and on Thanksgiving Day and Christmas.
• Health benefits for full-time employees.
• Pet insurance.
• Career growth and development opportunities in restaurant leadership, retail management, and pastry and bread baking.
• Competitive hourly wage.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed