Retail & Community Engagement Manager

Kneaders • West Jordan, UT

2d • $14 - $16

About The Position

Kneaders Bakery & Cafe is hiring a part-time Retail & Community Engagement Manager to support retail merchandising and community engagement at a bakery and cafe. The manager welcomes guests, assists with shopping and gift items, and supports restaurant operations as needed. The role also organizes and leads a team in executing holiday baskets and merchandise, and works with store and home office teams to deliver successful events and strong customer service.

The position includes engaging local schools in Knead Dough fundraiser events, hosting community partnership fundraisers and store events, coordinating brand-wide events and classes with marketing and the home office, and developing relationships with realtors and title companies to generate gift basket and catering sales. Schedules vary with customer traffic and time of year. Shifts are typically 10 a.m.–2 p.m., with availability needed Monday through Friday during peak lunch hours and Saturdays as needed. Additional hours, including weekends and extended hours, are required during November and December. The posting also states availability to work Thanksgiving and Christmas breaks, while noting that all locations are closed on Thanksgiving Day and Christmas Day.

Requirements

• At least 1 year of customer service or retail experience.
• Attentiveness to compliance with local, state, and federal food-handler and sanitation regulations.
• Flexible schedule; shifts vary by week according to customer traffic and time of year.
• Availability Monday through Friday during peak lunch traffic hours and Saturdays as needed.
• Availability for additional hours during November and December, including weekends and some extended hours.
• The posting requests availability to work Thanksgiving and Christmas breaks.
• At least 18 years of age.
• Ability to perform essential job functions with or without reasonable accommodation.
• Ability to stand and walk continuously throughout the shift, with limited opportunities to sit.
• A can-do attitude, active listening skills, confidence suggesting meals and gifts to guests, ability to work quickly, learn from mistakes, and help other departments proactively.

Responsibilities

• Greet and welcome guests to the brand.
• Merchandise products, make baskets daily, stock shelves, and provide personal shopping assistance.
• Handle inventory, cleaning, and organization.
• Assist front-of-house restaurant operations when needed.
• Attend and participate in weekly management meetings.
• Organize and lead a team supporting the execution of holiday baskets and merchandise.
• Engage local schools in Knead Dough fundraiser events and provide the Home Office with necessary information and paperwork.
• Host Knead Dough community partnership fundraising events.
• Partner with marketing and the home office to host brand-wide events and classes, as well as individual store events.
• Work with General Managers, District Leadership, Regional Leadership, and the home office team to ensure store events are successful, reflect the brand, and provide exceptional customer service.
• Develop and facilitate community partnerships with realtors and title companies to drive gift basket and catering sales.
• Follow food-handler and sanitation standards and applicable local, state, and federal regulations.

Benefits

• Work-life balance; locations are closed every Sunday and on Thanksgiving Day and Christmas Day.
• Health benefits for full-time employees.
• Pet insurance.
• Career growth and development opportunities across restaurant leadership, retail management, pastry, and bread baking.
• Competitive hourly wage.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed