Seasonal Retail Commission Sales Associate - Fine Jewelry, Tyrone

Macy's•St Petersburg, FL

17h

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use product knowledge about precious metals, gemstones, and luxury brands to educate customers and help them select items that suit their tastes, preferences, and budgets. Through consultative selling, genuine hospitality, and use of the clientele program, you build lasting customer relationships. You work toward sales goals, promote loyalty and warranty programs, support inventory and fulfillment activities and special events, and ensure merchandise security, accuracy, and presentation. You collaborate with teammates to achieve sales goals and uphold operational excellence in the Fine Jewelry department. Colleagues prepare the sales floor, review sales goals and product information, and stay current on trends and promotions. They engage customers with friendly, personal service and maintain an organized, shoppable space through stock processing, presentation, storage, replenishment, signage, pricing, and merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another, strive to improve, and work toward individual and store results. The role requires flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality. Schedules include weekend shifts and depend on business needs and colleague availability. Full-time colleagues are typically scheduled 30 or more hours per week; part-time colleagues are typically scheduled 12–24 hours per week.

Requirements

1–2 years of related experience required.
Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; and stoop, kneel, crouch, and climb ladders.
Ability to meet close-vision, color-vision, depth-perception, and focus-adjustment requirements.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
Use knowledge of precious metals, gemstones, and luxury brands to educate customers and help them choose products.
Build customer relationships through consultative selling, hospitality, and clientele tools.
Meet and surpass daily sales goals and achieve client and protection plan goals.
Promote loyalty, warranty, and credit programs and acquire new customers by opening credit accounts.
Use point-of-sale technology and digital tools to complete transactions and improve the shopping experience.
Maintain accurate, secure, organized, and presentable merchandise and sales-floor spaces.
Support stock processing, replenishment, fulfillment, merchandise moves, and asset protection procedures.
Participate in vendor training, ongoing education, sales events, and special events.
Collaborate with teammates to support customer service, sales goals, and operational excellence.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice