Seasonal Retail Commission Sales Associate - Fine Jewelry, Tyrone

Macy's•Saint Petersburg, FL

1d•$15 - $21•Onsite

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and personalized shopping experiences. You use product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them find pieces that match their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities and special events, and ensuring merchandise security, accuracy, and presentation. You collaborate with the team to achieve sales goals and maintain operational excellence in the Fine Jewelry department. The role includes maintaining a clean, organized, and shoppable sales floor; staying informed about sales goals, new arrivals, top-selling items, trends, and promotions; assisting customers with recommendations, fittings, and digital shopping tools; processing, presenting, storing, organizing, and replenishing stock; updating signs and pricing; and using point-of-sale and clienteling tools. You also support customer acquisition by opening credit accounts and communicating loyalty benefits. Schedules include weekend shifts and may include days, evenings, and holidays. Hours depend on business needs and colleague availability. Full-time colleagues are typically scheduled for 30 or more hours per week, while part-time colleagues are typically scheduled for 12–24 hours per week.

Requirements

1–2 years of related experience required.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to provide product recommendations, assist with fittings and digital shopping tools, and create a welcoming and knowledgeable shopping experience.
Ability to use point-of-sale technology, digital tools, and clienteling tools effectively.
Ability to support accurate stock presentation, replenishment, and asset protection compliance.

Responsibilities

Provide exceptional, personalized customer service in the Fine Jewelry and Watch Complex.
Use knowledge of precious metals, gemstones, and luxury brands to educate customers and recommend products suited to their tastes, preferences, and budgets.
Build lasting customer relationships through consultative selling, hospitality, and the clientele program.
Meet sales goals and achieve Client and Protection plan goals.
Promote loyalty, warranty, and credit programs, including acquiring new customers by opening credit accounts and sharing loyalty benefits.
Support inventory, fulfillment, merchandise moves, and special events.
Ensure merchandise security, accuracy, proper presentation, organization, storage, and replenishment.
Maintain a clean, organized, and shoppable sales floor; update signs and pricing.
Use point-of-sale technology and digital shopping tools to complete transactions and improve the shopping experience.
Participate in vendor training, events, ongoing training, and sales events.
Collaborate with colleagues to achieve individual and store results and uphold operational excellence.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice