Seasonal Retail Commission Sales Associate - Fine Jewelry, Empire

Macy's • Sioux Falls, SD

1d

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued customer experiences. You use product knowledge about fine craftsmanship, precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. Through consultative selling, genuine hospitality, and the clientele program, you build lasting customer relationships and work toward sales goals. The role also promotes loyalty and warranty programs, supports inventory, fulfillment, and special events, and ensures merchandise security, accuracy, and presentation. You collaborate with the team to achieve sales goals and maintain operational excellence in the Fine Jewelry department.

Daily work includes preparing and maintaining an organized sales floor; reviewing sales goals, new arrivals, top-selling products, trends, and promotions; welcoming and assisting customers; processing, presenting, storing, organizing, and replenishing stock; updating signs and pricing; supporting merchandise moves; and sharing loyalty program benefits. Colleagues are expected to collaborate, improve their skills, and contribute to individual and store results. The position is seasonal and requires flexible availability for days, evenings, weekends, and holidays. Schedules include weekend shifts, with hours based on business needs and colleague availability.

Requirements

• 1–2 years of related experience required.
• Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Communicate effectively with customers, coworkers, and supervisors.
• Read and understand employment policies and safety rules and procedures in English.
• Use point-of-sale technology, handheld equipment, cash registers, and digital shopping tools.
• Meet physical requirements including standing for at least two consecutive hours; lifting at least 25 pounds; frequent moving and reaching; stooping, kneeling, crouching, and climbing ladders; and close, color, and depth vision and focus adjustment.
• Regularly use computers and other technology necessary to perform job functions.

Responsibilities

• Provide welcoming, personalized customer service in the Fine Jewelry and Watch Complex.
• Use product knowledge to educate customers and recommend items suited to their tastes, preferences, and budgets.
• Build customer relationships through consultative selling, hospitality, and use of clienteling tools and programs.
• Meet and surpass daily sales goals, including client and protection plan goals.
• Promote loyalty, warranty, and credit programs and communicate loyalty benefits.
• Support inventory, fulfillment, merchandise moves, and special events.
• Maintain merchandise security, accuracy, organization, replenishment, and presentation; update signs and pricing.
• Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
• Review sales goals, new arrivals, top-selling items, trends, promotions, and ongoing product training.
• Collaborate with colleagues to maintain operational excellence and achieve individual and store results.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed