Retail Commission Sales Associate - Fine Jewelry, Chandler Fashion Center - Part Time

Macy's•Chandler, AZ

3d•Onsite

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming and personalized shopping experiences. You use product knowledge about precious metals, gemstones, craftsmanship, and luxury brands to educate customers and help them choose items suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and the clientele program while working toward sales goals and promoting loyalty and warranty programs. You support inventory, fulfillment, special events, and the security, accuracy, and presentation of merchandise. Daily work includes preparing and organizing the sales floor, reviewing goals and product information, engaging customers, processing and replenishing stock, updating signs and pricing, and using point-of-sale and digital tools. You collaborate with colleagues to achieve sales and operational goals and provide excellent service. This is a part-time role at Macy’s Chandler Fashion Center. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and availability. Schedules include weekend shifts. The position requires 1–2 years of related experience and the ability to meet the listed physical requirements.

Requirements

1–2 years of related experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to provide product recommendations and create a welcoming, knowledgeable, and supportive shopping experience.
Ability to use point-of-sale technology and digital tools effectively.
Ability to meet sales goals and support accurate stock presentation, replenishment, and asset protection compliance.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Provide welcoming, knowledgeable, and personalized customer service in the Fine Jewelry and Watch Complex.
Use product knowledge to educate customers and recommend jewelry and watches suited to their tastes, preferences, and budgets.
Build client relationships through consultative selling, hospitality, and use of the clientele program.
Meet and surpass daily sales goals, including client and protection plan goals.
Promote loyalty programs, warranty programs, offers, product launches, and credit accounts.
Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
Maintain an organized, clean, shoppable sales floor and ensure merchandise is accurately presented, processed, stored, and replenished.
Update signs and pricing and support merchandise moves, inventory, fulfillment, and asset protection.
Participate in vendor training, sales events, and special events.
Collaborate with teammates to achieve sales goals and operational excellence.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice