Seasonal Retail Commission Sales Associate - Fine Jewelry, Fashion Place

Macy's•Murray, UT

3h•$15 - $21

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and personalized shopping experiences. You use product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them choose items suited to their tastes, preferences, and budgets. The role emphasizes consultative selling, hospitality, client relationships, and active use of the clientele program. You work toward sales goals, promote loyalty and warranty programs, support inventory and fulfillment activities, and assist with special events. You also help maintain the security, accuracy, organization, and presentation of merchandise and collaborate with colleagues to deliver strong sales and operational results. Daily work includes preparing the sales floor, reviewing goals and product information, engaging customers, processing and replenishing stock, updating signs and pricing, supporting merchandise moves, sharing loyalty benefits, and providing a sincere close to each customer interaction. Schedules depend on business needs and colleague availability; weekend shifts are required. Full-time colleagues are typically scheduled for 30 or more hours per week, while part-time colleagues are typically scheduled for 12–24 hours per week.

Requirements

1–2 years of related experience required.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to provide product recommendations, assist with fittings, and use digital shopping tools.
Ability to use point-of-sale technology and digital tools effectively.
Ability to meet and surpass daily sales goals through exceptional service.
Ability to stand for at least two consecutive hours.
Ability to lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide welcoming, knowledgeable, and personalized service to customers in Fine Jewelry and Watches.
Use product knowledge to educate customers and recommend items suited to their tastes, preferences, and budgets.
Build lasting customer relationships through consultative selling and use of clientele tools and programs.
Meet sales goals and achieve client and protection plan goals.
Promote loyalty, warranty, and credit account programs and explain their benefits.
Support inventory, fulfillment, stock processing, presentation, organization, storage, and replenishment.
Maintain accurate pricing and signage and support merchandise moves and special events.
Help ensure merchandise security and comply with asset protection requirements.
Use point-of-sale technology and digital shopping tools to support transactions and customer experience.
Keep the sales floor clean, organized, and shoppable.
Participate in vendor training, events, ongoing training, and education about products, trends, and promotions.
Collaborate with colleagues to support customers and achieve individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice