Seasonal Retail Commission Sales Associate - Fine Jewelry, Greenwood
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valuable shopping experiences. You use knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. Through consultative selling, genuine hospitality, and use of the clientele program, you build lasting customer relationships. You work toward sales goals, promote loyalty and warranty programs, support inventory and fulfillment activities, and assist with special events. You help ensure merchandise security, accuracy, and presentation while collaborating with the team to meet sales goals and maintain operational excellence. Daily work includes preparing and organizing the sales floor, learning about new products and promotions, assisting customers, processing and replenishing merchandise, updating signs and pricing, using point-of-sale and digital tools, and sharing loyalty-program benefits.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to perform the stated physical requirements, including standing, lifting at least 25 pounds, reaching, stooping, kneeling, crouching, and climbing ladders.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Provide welcoming, personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use product knowledge about precious metals, gemstones, and luxury brands to educate customers and help them select suitable products.
- Build customer relationships through consultative selling and use of clienteling tools and the clientele program.
- Meet and surpass daily sales goals, as well as Client and Protection plan goals.
- Promote loyalty, warranty, and credit-account programs and explain customer benefits.
- Support inventory, fulfillment, merchandise processing, presentation, organization, storage, replenishment, and merchandise moves.
- Maintain accurate signs and pricing and ensure merchandise security, asset protection compliance, and an organized, shoppable space.
- Use point-of-sale technology and digital shopping tools to complete transactions and enhance the customer experience.
- Participate in vendor training, sales events, and special events; stay current on product launches, trends, and promotions.
- Collaborate with colleagues to support customers, sales goals, and operational excellence.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
