Retail Clerk

Fresh Thyme Market•Greenfield, WI

About The Position

The Food Service Clerk keeps food service cases stocked and clean during business hours, assists customers as needed, and maintains a friendly, energetic demeanor. The role follows procedural guidelines established by the Food Service Department. Duties include maintaining sanitary and safe cases, storage, and work areas; stocking and presenting products; checking product rotation and removing expired or spoiled items; receiving and inspecting shipments; preparing food service items; accurately weighing and labeling products; and supporting inventory preparation. The clerk also maintains product knowledge, promotional materials, and an organized department appearance. The position requires customer service and sales support, use of food service equipment, and familiarity with relevant Health Department guidelines. The posting lists a starting pay range of $14.50–$16.00, with raises under Fresh Thyme Market plan policy. Fresh Thyme describes a comprehensive benefits package for full-time team members and a range of programs for part-time team members. All team members receive paid parental leave, access to a 24/7 Employee Assistance Program, and a 401(k) plan with employer match.

Requirements

High school diploma or equivalency degree.
Maintain the highest level of customer service.
Adapt to a high-volume, changing retail environment and work in a cross-functional team environment.
Take initiative when problems arise and adapt to a variety of situations.
Demonstrate attention to detail and the ability to prioritize and meet deadlines.
Have excellent verbal communication and interpersonal skills for working with peers and senior management.
Multitask and maintain excellent organizational skills.
Lead, support, and contribute to team goals.
Work varied hours and days as business dictates.
Be familiar with Health Department guidelines and regulations for a grocery retail environment.
Have basic knowledge of math, weights, and measures.
Have skills using food service equipment such as knives, slicers, scales, and ovens.
Be capable of cutting and weighing various amounts of meats, salads, and cheeses.

Nice To Haves

Preferred 1–2 years of grocery retail experience in Food Service Department processes and procedures.
Previous experience in the natural foods industry is a plus.

Responsibilities

Keep food service cases, storage areas, and work areas clean and safe, including cleaning shelves and products, keeping floors free of spills and debris, and sweeping.
Stock and present food service products according to department schematics; face, fill, and organize products and ensure tags and prices are accurate.
Check product rotation and discard expired or spoiled stock.
Respond positively to customer inquiries and assist with purchases, information, and product selection, including selling and cross-selling products.
Receive, inspect, and log products for shipment accuracy, temperature, and quality.
Monitor point-of-purchase signs and maintain recipe cards, coupons, promotional materials, and information about complementary foods.
Prepare food service items using appropriate ingredients and cooking times.
Use scales and weight measures to accurately weigh and label products.
Participate in pre-inventory preparation, including organizing back stock and ensuring tags match products.
Maintain product knowledge and knowledge of product preparation.
Walk the department regularly to ensure it remains organized, sanitary, and clean.
Perform other duties as assigned.