Retail Clerk SSI

Reno-Sparks Indian Colony•Reno, NV

About The Position

The Retail Clerk SSI supports daily Smoke Shop operations by providing front-line customer service and accurate point-of-sale transactions. The role welcomes customers, completes purchases correctly, and helps keep the shop organized and secure. The clerk operates the register; accepts cash, checks, credit/debit payments, and coupons according to required procedures; assists customers; helps receive, stock, and replenish inventory and set up signage; records daily sales activity and balances the drawer at the beginning and end of shifts; maintains cleanliness throughout the sales floor, stock area, exterior and parking areas, entry, windows, and restrooms; and monitors for theft or loss and reports incidents. A typical shift involves checking the station, getting oriented to available stock, serving customers at the counter and on the floor, keeping the shop orderly, rotating products, straightening displays, tidying high-traffic areas, documenting sales totals, and confirming that amounts match before handing off or closing out. The schedule may vary and includes evenings, weekends, and holidays. Qualified members of the Reno-Sparks Indian Colony receive hiring preference, followed by members of other federally recognized tribes. Designated candidates must complete a pre-employment criminal background check and drug screen, and provide confirmation of professional references.

Requirements

High school diploma or G.E.D. at hire.
Ability to lift, carry, bend or stoop, and stand or walk for extended periods.
Passing score on a pre-employment basic math test.
Prior volunteer or paid customer-service experience.
Availability for flexible hours, including evenings, weekends, and holidays.

Responsibilities

Operate the cash register and process customer purchases accurately.
Accept cash, checks, credit/debit payments, and coupons in accordance with required procedures.
Assist customers consistently and provide front-line service.
Help receive, stock, and replenish inventory and set up signage.
Record daily sales activity and balance the drawer at the start and end of shifts.
Maintain cleanliness in the sales floor, stock area, exterior and parking areas, entry, windows, and restrooms.
Rotate products, straighten displays, and tidy high-traffic areas.
Watch for theft or loss and report incidents.
Document sales totals and confirm amounts match before handing off or closing out.