Retail Cleaning Associate
About The Position
The Retail Cleaning Associate is responsible for maintaining a clean and organized TJ Maxx store, with a focus on floor care. The role includes operating scrubbers and buffers; dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot-cleaning glass and windows. The Associate maintains cleanliness, organization, and recovery standards throughout the store, including the sales floor, single queue, Associate Lounge, backroom, and restrooms. The role also involves following health and safety, merchandising, operational, and loss prevention standards and supporting the needs of the business by working in multiple store areas and providing Front End coverage. The Associate models established customer experience practices and contributes to a positive store culture through honesty, integrity, and respect. They communicate effectively with management and colleagues, participate in safety awareness, follow labor laws and company policies, and assist with other duties as assigned. The position is at TJ Maxx Store 0249 in Knoxville, Tennessee. The starting pay range is USD $13.00 to $13.50 per hour; actual starting pay depends on relevant skills, qualifications, and experience.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule to support business needs.
- Strong organizational skills and attention to detail.
- Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
- Ability to multitask and respond appropriately to changes in direction or unexpected situations.
- Strong verbal and written communication skills, including listening and responding appropriately.
- Ability to lift heavy objects, with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
- Retail customer experience preferred.
Nice To Haves
- Retail customer experience.
Responsibilities
- Maintain floor care standards, including operating and maintaining the scrubber and buffer.
- Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
- Maintain organizational, cleanliness, and recovery standards throughout the store, including the sales floor, single queue, Associate Lounge, backroom, and restrooms.
- Follow company health and safety policies, including refilling essential items in the Lounge, restrooms, and Front End.
- Cross-train and work in other store areas, including the backroom, Front End, and sales floor, to support business needs.
- Support and respond to Front End coverage needs.
- Follow merchandising philosophy and signage standards.
- Initiate and participate in store recovery as needed throughout the day.
- Follow operational and loss prevention controls and company guidelines, including shrink-reduction practices.
- Communicate accurately and effectively with management and Associates.
- Follow labor laws and company policies and procedures, including meal and break period policies.
- Participate in safety awareness and help maintain a safe environment.
- Model established customer experience practices and contribute to a positive store culture.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care discounts
- Cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for Associates who meet service or hours requirements
- Medical insurance for Associates who meet service or hours requirements
- Dental insurance for Associates who meet service or hours requirements
- Vision insurance for Associates who meet service or hours requirements
- Health savings account (HSA) for Associates who meet service or hours requirements
- Health care flexible spending account (FSA) for Associates who meet service or hours requirements
- Life insurance for Associates who meet service or hours requirements
- Short-term and long-term disability for Associates who meet service or hours requirements
- Paid parental leave for Associates who meet service or hours requirements
- Paid holidays, vacation, and sick time for Associates who meet service or hours requirements
- Auto and home insurance discounts for Associates who meet service or hours requirements
- Scholarship program
- Adoption assistance for Associates who meet service or hours requirements
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
