Retail Cleaning Associate
About The Position
The Retail Cleaning Associate is responsible for maintaining a clean and organized store, with a focus on floor care. The role operates floor-care equipment and performs dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning of glass and windows. The associate maintains cleanliness, organization, and recovery standards throughout the store, including the sales floor, queue, associate lounge, backroom, and restrooms. The role also supports customer experience, store operations, merchandising, safety, and loss prevention, and is cross-trained to assist in multiple store areas as business needs require.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule to support business needs.
- Strong organizational skills and attention to detail.
- Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
- Ability to multitask and respond appropriately to changes in direction or unexpected situations.
- Strong verbal and written communication skills, including listening and responding appropriately.
- Ability to lift heavy objects with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
Nice To Haves
- Retail customer experience preferred.
Responsibilities
- Operate and maintain the floor scrubber and buffer and meet floor-care cleanliness standards.
- Perform dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows.
- Maintain organizational, cleanliness, and recovery standards throughout the store, including the sales floor, Single Queue, Associate Lounge, backroom, and restrooms.
- Refill essential items in the lounge, restrooms, and front end in accordance with health and safety policies.
- Cross-train and work in other store areas, including the backroom, front end, and sales floor.
- Support and respond to front-end coverage needs.
- Uphold merchandising philosophy and signage standards.
- Initiate and participate in store recovery throughout the day as needed.
- Follow operational, merchandise, health and safety, and loss-prevention policies and controls, including shrink reduction.
- Communicate accurately and effectively with management and associates.
- Follow labor laws and company policies and procedures, including meal and break-period policies.
- Participate in safety awareness and help maintain a safe environment.
- Model customer-experience practices and support a positive store culture through honesty, integrity, and respect.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation assistance
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for eligible associates
- Medical, dental, and vision coverage for eligible associates
- Health savings account (HSA) for eligible associates
- Health care flexible spending account (FSA) for eligible associates
- Life insurance for eligible associates
- Short- and long-term disability coverage for eligible associates
- Paid parental leave for eligible associates
- Paid holidays, vacation, and sick time for eligible associates
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
