Retail Cleaning Associate

TJX•Rolling Hills Estates, CA
•Onsite

About The Position

The Retail Cleaning Associate is responsible for maintaining a clean, organized, and safe store environment, with particular focus on floor care. The role includes operating floor-care equipment and completing a range of cleaning tasks throughout the store. The associate also supports store operations by working in multiple areas, assisting with Front End coverage, and contributing to customer service, recovery, merchandising, and loss-prevention standards. The position is at the TJ Maxx store at 24 Peninsula Center in Rolling Hills Estates, California. Starting pay is $16.90 to $17.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong organizational skills and attention to detail.
  • Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Strong verbal and written communication skills, including listening and responding appropriately.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Maintain floor-care cleanliness standards, including operating and maintaining the scrubber and buffer.
  • Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
  • Maintain organizational, cleanliness, and recovery standards throughout the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
  • Follow company Health and Safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
  • Cross-train and work in other store areas, including the Backroom, Front End, and Sales Floor, to support business needs.
  • Support and respond to Front End coverage needs.
  • Follow merchandising philosophy and signage standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Follow operational and loss-prevention controls and company policies, including shrink-reduction guidelines.
  • Communicate accurately and effectively with management and Associates.
  • Follow labor laws and company policies and procedures, including meal and break-period policies.
  • Participate in safety awareness and maintain a safe environment.
  • Model established customer-experience practices with internal and external customers.
  • Support a positive store culture through honesty, integrity, and respect.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee Assistance Program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) with associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates who meet service or hours requirements
  • Medical, dental, and vision coverage for associates who meet service or hours requirements
  • Health Savings Account (HSA) for associates who meet service or hours requirements
  • Health care Flexible Spending Account (FSA) for associates who meet service or hours requirements
  • Life insurance for associates who meet service or hours requirements
  • Short- and long-term disability coverage for associates who meet service or hours requirements
  • Paid parental leave for associates who meet service or hours requirements
  • Paid holidays, vacation, and sick time for associates who meet service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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