Retail Cleaning Associate

TJX•Wilkesboro, NC

1d•Onsite

About The Position

The Retail Cleaning Associate is responsible for maintaining a clean and organized store environment, with a focus on floor care. Duties include operating floor scrubbers and buffers; dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot-cleaning glass and windows. The associate maintains cleanliness, organization, and recovery standards throughout the store, including the sales floor, queue, associate lounge, backroom, and restrooms, and follows company health and safety, operational, merchandising, and loss prevention standards. The associate is cross-trained in multiple store areas and supports front-end coverage and other business needs. They model established customer experience practices and contribute to a positive store culture through honesty, integrity, and respect. The role also involves communicating effectively with management and associates, participating in store recovery and safety awareness, following labor and break policies, and performing other duties as assigned.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong organizational skills and attention to detail.
Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Strong verbal and written communication skills, including listening and responding appropriately.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Maintain floor-care cleanliness standards, including operating and maintaining the scrubber and buffer.
Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
Maintain organization, cleanliness, and recovery standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms.
Follow company health and safety policies, including refilling essential items in the lounge, restrooms, and front end.
Cross-train and work in other store areas, including the backroom, front end, and sales floor, to support business needs.
Support and respond to front-end coverage needs.
Uphold merchandising philosophy and signage standards.
Initiate and participate in store recovery throughout the day as needed.
Follow operational and loss prevention controls, including shrink-reduction guidelines and policies.
Communicate accurately and effectively with management and associates.
Follow labor laws and company policies and procedures, including meal and break period policies.
Participate in safety awareness and help maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation assistance
Bereavement benefit
401(k) associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for associates who meet service or hours requirements
Medical insurance for associates who meet service or hours requirements
Dental insurance for associates who meet service or hours requirements
Vision insurance for associates who meet service or hours requirements
Health savings account (HSA) for associates who meet service or hours requirements
Health care flexible spending account (FSA) for associates who meet service or hours requirements
Life insurance for associates who meet service or hours requirements
Short- and long-term disability for associates who meet service or hours requirements
Paid parental leave for associates who meet service or hours requirements
Paid holidays, vacation, and sick time for associates who meet service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance for associates who meet service or hours requirements
Competitive salary and benefits package