Retail Cleaning Associate

TJX•Carson City, NV
•Onsite

About The Position

The Retail Cleaning Associate is responsible for maintaining a clean, organized, and safe store environment, with a focus on floor care. The role includes operating floor-care equipment and cleaning floors, surfaces, glass, and windows. The associate maintains cleanliness and recovery standards throughout the store, including the sales floor, queue, associate lounge, backroom, and restrooms, while following company health and safety, operational, merchandising, signage, and loss prevention standards. The associate is cross-trained to support multiple store areas and front-end coverage needs, contributes to a positive customer and colleague experience, and communicates effectively with management and associates. The position is at Marshalls Store 0680 in Carson City, Nevada, and has a starting pay range of $14.50 to $15.00 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong organizational skills and attention to detail.
  • Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
  • Ability to multitask and respond appropriately to changes in direction or unexpected situations.
  • Strong verbal and written communication skills, including listening and responding appropriately.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Maintain a clean and organized store environment, with a focus on floor care.
  • Operate the floor scrubber and buffer; dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
  • Maintain floor-care cleanliness standards and the maintenance and operation of the scrubber and buffer.
  • Maintain organizational, cleanliness, and recovery standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms.
  • Follow company health and safety requirements, including refilling essential items in the associate lounge, restrooms, and front end.
  • Cross-train in other store areas, including the backroom, front end, and sales floor, and support front-end coverage needs.
  • Model established customer experience practices with internal and external customers.
  • Support a positive store culture through honesty, integrity, and respect.
  • Uphold the merchandising philosophy and signage standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Follow operational and loss prevention controls and company policies, including shrink-reduction guidelines.
  • Communicate accurately and effectively with management and associates.
  • Follow labor laws and company policies and procedures, including associate meal and break-period policies.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for those meeting service or hours requirements
  • Medical insurance for those meeting service or hours requirements
  • Dental insurance for those meeting service or hours requirements
  • Vision insurance for those meeting service or hours requirements
  • Health savings account (HSA) for those meeting service or hours requirements
  • Health care flexible spending account (FSA) for those meeting service or hours requirements
  • Life insurance for those meeting service or hours requirements
  • Short- and long-term disability for those meeting service or hours requirements
  • Paid parental leave for those meeting service or hours requirements
  • Paid holidays, vacation, and sick leave for those meeting service or hours requirements
  • Auto and home insurance discounts for those meeting service or hours requirements
  • Scholarship program for those meeting service or hours requirements
  • Adoption assistance for those meeting service or hours requirements
  • Competitive salary and benefits package
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