Retail Cleaning Associate
About The Position
The Retail Cleaning Associate is responsible for maintaining a clean, organized, and safe store environment, with particular focus on floor care. Duties include operating and maintaining floor scrubbers and buffers, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot-cleaning glass and windows. The associate maintains cleanliness, organization, and recovery standards throughout the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms, and follows company health, safety, merchandising, operational, and loss-prevention policies. The role is cross-trained in other store areas and supports Front End coverage and other business needs. The associate provides a positive customer and colleague experience and communicates effectively with management and associates.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule to support business needs.
- Strong organizational skills and attention to detail.
- Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
- Ability to multitask.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Strong verbal and written communication skills, including listening and responding appropriately.
- Ability to lift heavy objects, with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
- Retail customer experience preferred.
Nice To Haves
- Retail customer experience.
Responsibilities
- Model established customer experience practices with internal and external customers.
- Support a positive store culture through honesty, integrity, and respect.
- Maintain floor-care cleanliness standards and operate and maintain the scrubber and buffer.
- Maintain organization, cleanliness, and recovery standards throughout the store, including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
- Follow company Health and Safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
- Cross-train and work in other store areas, including the Backroom, Front End, and Sales Floor.
- Support and respond to Front End coverage needs.
- Follow the merchandising philosophy and signage standards.
- Initiate and participate in store recovery throughout the day as needed.
- Follow operational and loss-prevention controls, including shrink-reduction guidelines and policies.
- Communicate accurately and effectively with management and associates.
- Follow labor laws and company policies and procedures, including meal and break period policies.
- Participate in safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match, for those meeting service or hours requirements
- Medical, dental, and vision coverage, for those meeting service or hours requirements
- Health savings account (HSA), for those meeting service or hours requirements
- Health care flexible spending account (FSA), for those meeting service or hours requirements
- Life insurance, for those meeting service or hours requirements
- Short- and long-term disability, for those meeting service or hours requirements
- Paid parental leave, for those meeting service or hours requirements
- Paid holidays, vacation, and sick time, for those meeting service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
