Retail Cleaning Associate

The TJX Companies, Inc.•New York, NY

8d•$17 - $18•Onsite

About The Position

The Retail Cleaning Associate is responsible for maintaining a clean, organized, and safe store environment, with a focus on floor care. The role includes operating floor scrubbers and buffers; dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot-cleaning glass and windows. The associate maintains cleanliness, organization, and recovery standards throughout the store, including the sales floor, queue, associate lounge, backroom, and restrooms. The position also supports customer experience, store recovery, front-end coverage, merchandising standards, and loss prevention, and is cross-trained to work in multiple store areas as business needs require. The associate follows company policies and procedures, including health and safety requirements and labor policies, communicates effectively with management and colleagues, and helps maintain a safe and positive store culture. Other duties may be assigned.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong organizational skills and attention to detail.
Physical stamina to perform cleaning tasks and operate floor buffers and scrubbers.
Ability to multitask and respond appropriately to changes in direction or unexpected situations.
Strong verbal and written communication skills, including listening and responding appropriately.
Ability to lift heavy objects with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Maintain floor-care cleanliness standards and operate and maintain floor scrubbers and buffers.
Clean floors through dust mopping, damp mopping, sweeping, and vacuuming; dust and spot-clean glass and windows.
Maintain organization, cleanliness, and recovery standards throughout the store, including the sales floor, queue, associate lounge, backroom, and restrooms.
Follow company health and safety policies, including refilling essential items in the associate lounge, restrooms, and front end.
Cross-train in other store areas, such as the backroom, front end, and sales floor.
Support and respond to front-end coverage needs.
Follow merchandising philosophy and signage standards.
Initiate and participate in store recovery throughout the day as needed.
Follow operational and loss-prevention controls, including shrink-reduction guidelines.
Communicate accurately and effectively with management and associates.
Follow labor laws and company policies and procedures, including meal and break-period policies.
Participate in safety awareness and help maintain a safe environment.
Model customer-experience practices and support a positive store culture through honesty, integrity, and respect.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation program
Bereavement benefit
401(k) associate contributions
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for associates who meet service or hours requirements
Medical, dental, and vision coverage for associates who meet service or hours requirements
Health savings account (HSA) for associates who meet service or hours requirements
Health care flexible spending account (FSA) for associates who meet service or hours requirements
Life insurance for associates who meet service or hours requirements
Short- and long-term disability coverage for associates who meet service or hours requirements
Paid parental leave for associates who meet service or hours requirements
Paid holidays, vacation, and sick time for associates who meet service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance