Retail Cleaning Associate

TJX•Charlotte, NC
•Onsite

About The Position

The Retail Cleaning Associate is responsible for maintaining a clean and organized store environment, with a focus on floor care. The role includes operating floor-care equipment and cleaning floors, surfaces, glass, and windows. The associate also maintains store recovery, cleanliness, organizational, safety, merchandising, and loss-prevention standards, and is cross-trained to support multiple store areas and business needs. The position is at Marshalls Store 0334, 14133 Rivergate Pkwy, Charlotte, North Carolina. The starting pay range is USD $13.25 to $13.75 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong organizational skills and attention to detail.
  • Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
  • Ability to multitask and respond appropriately to changes in direction or unexpected situations.
  • Strong verbal and written communication skills, including listening and responding appropriately.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.
  • Retail customer experience preferred.

Nice To Haves

  • Retail customer experience.

Responsibilities

  • Operate scrubbers and buffers and perform dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning of glass and windows.
  • Maintain floor-care cleanliness standards and the maintenance and operation of floor-care equipment.
  • Maintain cleanliness, organization, and recovery standards throughout the store, including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
  • Follow company Health and Safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
  • Cross-train and work in other store areas, including the Backroom, Front End, and Sales Floor.
  • Support and respond to Front End coverage needs.
  • Follow the company merchandising philosophy and signage standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Follow operational and loss-prevention controls and company policies, including shrink-reduction practices.
  • Communicate accurately and effectively with management and Associates.
  • Follow labor laws and company policies and procedures, including meal and break-period policies.
  • Participate in safety awareness and maintain a safe environment.
  • Model established customer-experience practices with internal and external customers and support a positive store culture through honesty, integrity, and respect.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking-cessation support
  • Bereavement benefit
  • 401(k) employee contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates meeting service or hours requirements
  • Medical, dental, and vision coverage for associates meeting service or hours requirements
  • Health savings account (HSA) for associates meeting service or hours requirements
  • Health care flexible spending account (FSA) for associates meeting service or hours requirements
  • Life insurance for associates meeting service or hours requirements
  • Short- and long-term disability coverage for associates meeting service or hours requirements
  • Paid parental leave for associates meeting service or hours requirements
  • Paid holidays, vacation, and sick time for associates meeting service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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