Retail-Cashier or Sales Associate or Stocker

Michaels • Albany, WA

17d • Onsite

About The Position

This store role provides friendly customer service, helps customers shop and locate products, and delivers a fast, friendly checkout experience. Team members handle cash according to standards; promote Rewards and Private Label Credit Cards and complete enrollments; and educate customers about the Voice of Customer survey. The role also supports Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS), truck unloading, stocking, planograms, merchandise recovery, store maintenance, and in-stock optimization. Team members support shrink and safety programs, follow company policies and procedures, and interact with others respectfully. The position is cross-trained in Custom Framing sales and production, with other duties assigned as needed.

The work takes place in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop uses a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Applicants in the U.S. must meet applicable legal requirements and be at least 16 years old.

Requirements

• Must be at least 16 years old.
• Must satisfy applicable federal, state, and local legal requirements.
• Ability to remain standing for long periods and move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide fast, friendly checkout service and handle cash according to standards.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards, and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including returns and general store recovery.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Follow standard operating procedures, company programs, policies, and standards to ensure compliance.
• Interact with others in an accepting and respectful manner and promote the organization's vision and values.
• Cross-train in Custom Framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical, dental, and vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed