Retail Cashier - Gift Shop - Tulsa

Osage Casino•Tulsa, OK

2d•Onsite

About The Position

Responsible for proper settlement of all transactions at point of sale. This role involves managing cash and credit card transactions accurately, maintaining the organization and appearance of the register area, and ensuring stock is inventoried daily. The position is also responsible for the sale of merchandise, balancing money transactions and paperwork, and staying aware of all casino and retail promotions. The Retail Cashier is expected to create teamwork by assisting coworkers and utilizing all available resources to complete duties. A key aspect of the role is providing excellent internal and external guest services, treating everyone with courtesy and consideration, and cooperating with fellow employees while projecting a positive attitude. The position also requires maintaining excellent working relationships with other Company staff and regulatory commissions to ensure compliance with all applicable laws and gaming regulations.

Requirements

Must be a minimum of 18 years of age.
Six Months of previous work experience required.
Required to obtain an ABLE liquor license.
Required to pass a pre-employment drug screening and obtain and maintain a gaming license issued from the Osage Nation.
Required to maintain a valid Driver’s License.
Required to provide documents to show the applicant is eligible to work in the United States.
Read, write, speak and understand the English language.
Perform basic mathematical computations (add, subtract, multiply, divide in all units of measure, including whole numbers, common fractions, and decimals.)
Protect the Company’s value by keeping information confidential.
Perform assigned tasks under frequent supervision. Follow written and verbal instructions.
Establish and maintain positive relationships with managerial staff, co-workers, guests, and the general public. Work well alone or within a team.
Communicate information and suggestions in oral and written form. Prepare written documents and complete reports as required.
Utilize MS Office products at basic (create new documents, open/edit existing documents) skill level.
Exercise reasonable judgment and seek guidance for decisions in a manner consistent with the essential job duties and responsibilities.
See problems and avoid situations that could be deemed illegal or represent a safety hazard to fellow employees or guests.
Respond to inquiries or complaints from employees, guests, regulatory agencies, and others.
Travel locally, or between properties as needed.
Maintain physical condition and stamina appropriate to performance of assigned duties.
Update job knowledge by participating in educational opportunities; attending expos or conventions; and developing or maintaining professional networks.

Nice To Haves

Gaming, Hospitality, or Customer service work experience preferred.
Prior Cash Handling preferred.

Responsibilities

Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter.
Effectively communicates concerns and information to supervisor and listens to communication from supervisor.
Effectively relates ideas for improvements to supervisor and management in accordance with chain of command.
Observes and reports any and all unsafe behavior displayed by internal and external guests.
Uses a cash register/POS terminal and accurately maintain all cash and credit card transactions at the register.
Maintains organization and appearance of register area and stocked supplies on an ongoing basis.
Inventory stock daily.
Responsible for sale of merchandise.
Creates teamwork by helping coworkers with essential functions.
Balances all money transactions and paperwork.
Maintains an awareness of all casino and retail promotions.
Responsible for cash bank.
Uses all available resources to complete essential duties and responsibilities.
Constantly looks for service opportunities.
Performs all other related and compatible duties as assigned.
Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times.
Cooperates and communicates with all fellow employees, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude.
Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance.
Performs all duties in accordance with company core values, objectives of the Osage Nation, internal policies and procedures, as well, as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, ONGR, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act.