Retail Brand Representative

Acosta•Westbury, NY

13d•Onsite

About The Position

Mosaic is seeking an energetic, customer-focused Part-Time Retail Brand Representative to support multiple leading technology vendors in a retail store environment. The role promotes awareness, education, and sales of computing products while providing an exceptional experience for customers and retail associates. The representative serves as an in-store expert, helps customers identify suitable solutions, trains retail employees on product benefits, and creates engaging experiences that build confidence and support sales. This is a contract role with an ASAP start through December 31, 2026. The schedule is 20 hours per week on Friday, Saturday, and Sunday. Compensation is $21 per hour plus a performance bonus. Local travel between store locations may be required, and reliable transportation is required. Mosaic is part of Acosta Group and describes itself as a marketing agency specializing in experiential marketing, integrated commerce campaigns, and field sales strategies. Acosta Group is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities. It uses E-Verify to validate candidates’ ability to work in the United States.

Requirements

Strong communication and presentation skills.
Ability to build relationships with customers, retail associates, and store leadership.
Self-motivation and ability to work independently.
Comfort speaking to groups and conducting product training sessions.
Reliable transportation and ability to travel locally between store locations if required.

Nice To Haves

One to three years of previous retail, sales, customer service, or brand ambassador experience is preferred.
Interest in technology and computing products.

Responsibilities

Engage customers in a friendly, professional, and energetic manner.
Identify customer needs and recommend appropriate computing solutions.
Demonstrate product features, benefits, and real-world use cases.
Help customers make informed purchasing decisions.
Promote complete solutions by identifying complementary products and services.
Deliver customer service that enhances the shopping experience.
Train and educate retail associates on product features, benefits, and selling strategies.
Conduct informal coaching sessions, product demonstrations, and training events.
Build relationships with store leadership and sales associates.
Serve as a trusted resource for product knowledge and competitive positioning.
Reinforce client messaging and key selling behaviors during store visits.
Represent multiple vendor partners professionally and enthusiastically.
Maintain current knowledge of computing products, industry trends, and competitive offerings.
Ensure product displays, signage, and merchandising standards are properly executed.
Gather and share marketplace insights, customer feedback, and competitive intelligence.
Support promotional events, product launches, and special sales initiatives.
Deliver a high-quality experience that reflects positively on clients and retail partners.
Create excitement around products through engaging conversations and demonstrations.
Represent client brands with integrity, passion, and professionalism.