Retail Brand Representative

Acosta•Grapevine, TX

12d•Onsite

About The Position

Mosaic is seeking an energetic, customer-focused Part-Time Retail Brand Representative to support multiple leading technology vendors in a retail store environment. The role drives awareness, education, and sales of computing-category products while delivering an exceptional experience for customers and retail associates. The representative serves as an in-store expert, helps customers identify suitable solutions, trains retail employees on product benefits, and creates engaging experiences that build confidence and sales. This is a contract role with an ASAP start through December 31, 2026. The schedule is 20 hours per week on Friday, Saturday, and Sunday. Compensation is $21 per hour plus a performance bonus. Reliable transportation and local travel between store locations may be required. Mosaic, part of Acosta Group, is a marketing agency specializing in experiential marketing, integrated commerce campaigns, and field sales strategies. Acosta Group has more than 3,000 team members and hubs in Toronto and Dallas, and has spent over 35 years bringing brands to life. Acosta Group is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities.

Requirements

Strong communication and presentation skills.
Ability to build relationships with customers, retail associates, and store leadership.
Self-motivated and able to work independently.
Comfortable speaking to groups and conducting product training sessions.
Reliable transportation and ability to travel locally between store locations if required.
Interest in technology and computing products.

Nice To Haves

1–3 years of previous retail, sales, customer service, or brand ambassador experience is preferred.

Responsibilities

Engage customers in a friendly, professional, and energetic manner.
Identify customer needs and recommend appropriate computing solutions.
Demonstrate product features, benefits, and real-world use cases.
Help customers make informed purchasing decisions.
Recommend complementary products and services as part of a complete solution.
Deliver customer service that enhances the shopping experience.
Train and educate retail associates on product features, benefits, and selling strategies.
Conduct informal coaching sessions, product demonstrations, and training events.
Build relationships with store leadership and sales associates.
Act as a resource for product knowledge and competitive positioning.
Reinforce client messaging and key selling behaviors during store visits.
Represent multiple vendor partners professionally and enthusiastically.
Maintain current knowledge of computing products, industry trends, and competitive offerings.
Ensure product displays, signage, and merchandising standards are executed properly.
Gather and share marketplace insights, customer feedback, and competitive intelligence.
Support promotional events, product launches, and special sales initiatives.
Create engaging product conversations and demonstrations that build customer excitement.
Represent client brands with integrity, passion, and professionalism.