Retail Store - Assistant Sales Manager

Avocado Green Brands•Scottsdale, AZ

2d•$23 - $27•Onsite

About The Position

Avocado is hiring a Retail Brand Experience Assistant Store Manager for its on-site Scottsdale, Arizona location. This is an hourly, non-exempt position paying $23.00–$26.75 per hour, with the potential for a monthly bonus. The role supports store management, guest experience, sales, team development, retail operations, and digital customer service. The assistant store manager assumes management duties when the store manager is absent and works alongside the team to uphold the brand’s standards and values.

Requirements

At least one year of retail or equivalent experience.
Comfort taking phone and video appointments.
A team-oriented approach, actively contributing to tasks, goals, and projects.
Interest in creating a balanced and healthy environment for staff and guests.
Entrepreneurial spirit and interest in elevating the location.
Desire for ongoing self-improvement and professional development.
Passion for healthy living, environmental awareness, and social responsibility.
Ability to remain stationary, often standing or sitting, for prolonged periods.
Ability to perform repetitive motions involving the wrists, hands, or fingers, including repeated reaching or bending.
Ability to move objects weighing up to 50 pounds in all directions.
Ability to lift up to 200 pounds using lifting aids and/or equipment.
Ability to operate a computer and office machines such as printers and tablets.
Frequent communication with team members to provide task-status updates.

Nice To Haves

Store management or assistant management experience, such as keyholder experience.
Experience managing and training store employees.
Proficiency with Mac and Google Suite.
Experience working for a brand with values similar to Avocado’s healthy living, environmental awareness, and social responsibility values.
Café experience.
Training experience.
Experience running branded events.

Responsibilities

Assume management duties in the store manager’s absence.
Lead by example to provide an exceptional guest experience, working alongside the team and giving regular in-the-moment coaching and feedback.
Train the team and ensure employees understand products and processes.
Model performance against sales goals and KPIs/OKRs.
Collaborate with store managers on employee performance reviews and provide ongoing team evaluation and feedback.
Monitor quality assurance and create and maintain standard operating procedures.
Suggest ways to improve operations, efficiency, and service.
Assist with managing employee schedules, hours, and vacations.
Participate in company initiatives and concept projects.
Resolve customer experience issues and provide exceptional customer service.
Collaborate with customer experience, production, and logistics teams to help maintain a low return rate.
Assist in managing the atmosphere of the Experience Center.
Attend community events and meetings as needed to represent the store and Avocado brand.
Assist with inventory management of sellable products across channels.
Promote the brand’s values and retail experience in the local community.
Help maintain the retail and office spaces and follow up on store repairs or maintenance.
Help limit product and peripheral shrink.
Conduct digital sales and service through chats, phone calls, and virtual appointments.
Respond to customer inquiries about products, order updates, issue resolution, and escalations.