Retail Big Ticket Co-Ordinator

The TJX Companies, Inc.•Mashpee, MA

1d•$17 - $18•Onsite

About The Position

The Retail Big Ticket Co-Ordinator is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator orchestrates truck delivery and prioritizes processing merchandise onto the sales floor. They train and mentor Associates on merchandising and processing principles, ensure merchandise is properly tagged, hung, secured, and coded, and communicate with the Coordinator on Duty to maintain an efficient flow of goods. The role monitors team productivity, coaches Associates, organizes and rotates back stock, and upholds merchandising, signage, backroom cleanliness, and recovery standards. The position also supports compliance with recycling and hazardous waste programs, labor laws, and company policies and procedures. It communicates priorities and progress to management and Associates, partners with Management on training needs, promotes credit and loyalty programs, and contributes to shrink reduction and workplace safety. Other duties may be assigned.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills with attention to detail.
Capable of multitasking.
Able to respond appropriately to changes in direction or unexpected situations.
Able to work effectively as a team player with peers and supervisors.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
At least 1 year of retail experience and 6 months of leadership experience.

Responsibilities

Create a positive internal and external customer experience.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on established merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to ensure an efficient flow of goods to the sales floor.
Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous waste programs.
Communicate priorities accurately and effectively with management and Associates and provide progress updates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation assistance
Bereavement benefit
401(k) Associate contributions
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
For those meeting service or hours requirements: 401(k) match
For those meeting service or hours requirements: medical, dental, and vision coverage
For those meeting service or hours requirements: health savings account (HSA)
For those meeting service or hours requirements: health care flexible spending account (FSA)
For those meeting service or hours requirements: life insurance
For those meeting service or hours requirements: short- and long-term disability
For those meeting service or hours requirements: paid parental leave
For those meeting service or hours requirements: paid holidays, vacation, and sick time
For those meeting service or hours requirements: auto and home insurance discounts
For those meeting service or hours requirements: scholarship program
For those meeting service or hours requirements: adoption assistance
Competitive salary and benefits package