Big Ticket Coordinator

TJX•Saint Louis, MN

6h•Onsite

About The Position

The Big Ticket Coordinator is responsible for executing receiving and merchandising standards and helping Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator orchestrates truck delivery and prioritizes processing merchandise onto the sales floor, while coordinating with the Coordinator on Duty to support the efficient flow of goods. The position also trains and mentors Associates, monitors team productivity, coaches as needed, and partners with management on training needs. The role maintains merchandising, signage, backroom organization, cleanliness, recovery, and back-stock rotation standards. It supports compliance with labor laws and company policies, recycling and applicable hazardous-waste programs, and store safety and shrink-reduction efforts. The Coordinator communicates priorities and progress to management and Associates, provides and accepts feedback, and promotes credit and loyalty programs. Other duties may be assigned.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Capable of multitasking and responding appropriately to changes in direction or unexpected situations.
Able to work effectively with peers and supervisors as a team player.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
One year of retail experience and six months of leadership experience.

Responsibilities

Execute receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team.
Engage and interact with customers, maintain a clean and organized store, and model exceptional customer service.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to ensure an efficient flow of goods to the sales floor.
Ensure Associates complete tasks according to the store plan and reprioritize as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous-waste programs.
Communicate priorities and progress accurately and effectively with management and Associates.
Provide and accept recognition and constructive feedback.
Partner with management on Associate training needs.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.