Retail Bank Senior Administrative Assistant (Admin Support Assistant III)

Capital One • Richmond, VA

10d

About The Position

Capital One is seeking an exceptionally bright, self-motivated, and experienced Administrative Support Assistant III to support multiple executives, ranging from Director to Managing Vice President level, in a fast-paced, tech-savvy environment. The role performs a range of administrative functions to help leaders focus on department and company goals, acting as a gatekeeper and extension of executives while supporting efficient organizational operations. The assistant is often at the center of the team, disseminating information and supporting relationship building. The role includes complex calendar management, travel coordination, expense reporting, team activities and events, and communication with colleagues and other teams. Success requires flexibility, adaptability, resourcefulness, autonomy, sound judgment, attention to detail, strong written and verbal communication, and a collaborative mindset. The position is based on a full-time salary range for Richmond, Virginia, of $73,500–$83,900 annually; salary for other locations is subject to the applicable local range. Capital One offers health, financial, and other benefits, with eligibility varying by employment status and level.

Requirements

• High school diploma, GED, or equivalent certification.
• At least 2 years of administrative experience.
• At least 2 years of experience using Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Workspace.
• Flexibility and adaptability in response to changing demands and priorities.
• Resourcefulness, autonomy, strong judgment, and influencing skills.
• Exceptional attention to detail and strong written and verbal communication skills.
• Ability to collaborate with Administrative Assistants and other colleagues within and outside the immediate team.

Nice To Haves

• Associate degree.
• 5+ years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment.
• 3+ years of calendar management experience supporting multiple executives.
• 1+ year of meeting and event planning experience.
• Experience using AI tools such as Gemini, Copilot, Claude, or other AI solutions.

Responsibilities

• Prioritize complex scheduling requests and adjust calendars to frequent last-minute changes.
• Coordinate travel arrangements and prepare timely expense reports.
• Drive key team activities and events, including all-hands meetings and social events, to promote a fun, team-oriented work environment.
• Circulate information, answer questions, and act as a team ambassador.
• Foster strong relationships with other Administrative Assistants and teams.
• Support multiple executives and handle critical administrative tasks that contribute to efficient organizational operations.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits that support total well-being; eligibility varies by full-time or part-time status, exempt or non-exempt status, and management level.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED