Retail Bank Senior Administrative Assistant (Admin Support Assistant III)

Capital One•Richmond, VA

12d•$73,500 - $83,900

About The Position

Capital One is seeking an experienced, self-motivated Administrative Support Assistant III to support multiple executives, ranging from Director to Managing Vice President, in a fast-paced, tech-savvy environment. The role helps ensure the team is efficient and productive by handling administrative work that enables executives to focus on department and company goals. The assistant serves as a gatekeeper and extension of executives, disseminates information, and supports relationship building across the team. The position calls for adaptability, sound judgment, autonomy, attention to detail, strong communication, and a collaborative mindset. Capital One describes its workplace as supportive, with managers who empower employees to pursue their professional goals while balancing personal interests.

Requirements

High school diploma, GED, or equivalent certification.
At least 2 years of administrative experience.
At least 2 years of experience using Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Workspace.

Nice To Haves

Associate degree.
5 or more years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment.
3 or more years of calendar management supporting multiple executives.
1 or more years of meeting and event planning experience.
Experience using AI tools such as Gemini, Copilot, Claude, or other AI solutions.

Responsibilities

Prioritize complex scheduling requests and adapt to frequent last-minute changes.
Coordinate travel arrangements and prepare timely expense reports.
Drive key team activities and events, including all-hands meetings and social events.
Circulate information, answer questions, and act as a team ambassador.
Build strong working relationships with other Administrative Assistants and teams.
Provide administrative support to multiple executives and help the organization run efficiently.