HomeGoods Retail Backroom Coordinator

TJX • Sun Prairie, WI

5d • Onsite

About The Position

The Retail Backroom Coordinator executes receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator orchestrates truck deliveries and prioritizes processing merchandise onto the sales floor; trains and mentors Associates; and partners with the Coordinator on Duty and management to support efficient merchandise flow, training, and store priorities. The role also maintains backroom organization, merchandising and signage standards, safety, and compliance with applicable policies and programs.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills, with attention to detail.
• Capable of multitasking and responding appropriately to changes in direction or unexpected situations.
• Able to work effectively with peers and supervisors as a team player.
• Capable of lifting heavy objects, with or without reasonable accommodation.
• Able to train others.
• At least 1 year of retail experience and 6 months of leadership experience.

Responsibilities

• Create a positive internal and external customer experience and role-model exceptional customer service.
• Orchestrate truck deliveries and prioritize processing merchandise onto the sales floor.
• Train and mentor Associates on merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
• Ensure Associates complete tasks according to the store plan and reprioritize as needed.
• Monitor team productivity and coach Associates as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain merchandising philosophy, signage standards, and backroom organization, cleanliness, and recovery standards.
• Ensure compliance with recycling and, where applicable, hazardous waste programs.
• Communicate priorities and progress accurately and effectively with management and Associates.
• Provide and accept recognition and constructive feedback.
• Partner with management on Associate training needs.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with Associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union
• Referral bonuses
• 401(k) match for eligible Associates
• Medical, dental, and vision coverage for eligible Associates
• Health savings account (HSA) and health care flexible spending account (FSA) for eligible Associates
• Life insurance and short- and long-term disability coverage for eligible Associates
• Paid parental leave, holidays, vacation, and sick time for eligible Associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance
• Competitive salary and benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed