Retail Backroom Coordinator
About The Position
The Retail Backroom Coordinator executes receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience through customer engagement, store cleanliness, and exceptional service. The Coordinator orchestrates truck deliveries and prioritizes merchandise processing onto the sales floor; trains and mentors Associates; monitors team productivity; and works with the Coordinator on Duty and management to maintain an efficient flow of goods and address priorities. The position also maintains organized back stock, merchandising and signage standards, and a clean, safe backroom while supporting compliance, shrink reduction, credit and loyalty programs, and store plans.
Requirements
- Able to work a flexible schedule, including nights and weekends.
- Superior communication and organizational skills, with attention to detail.
- Capable of multitasking and responding appropriately to changes in direction or unexpected situations.
- Works effectively with peers and supervisors as a team player.
- Capable of lifting heavy objects, with or without reasonable accommodation.
- Able to train others.
- At least 1 year of retail experience and 6 months of leadership experience.
Responsibilities
- Create a positive internal and external customer experience and role-model exceptional customer service.
- Promote honesty and integrity and maintain confidentiality.
- Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
- Train and mentor Associates on merchandising and processing principles; partner with Management on training needs.
- Ensure merchandise is properly tagged, hung, secured, and coded.
- Communicate with the Coordinator on Duty to support the efficient flow of goods to the sales floor.
- Ensure Associates complete tasks according to the store plan and reprioritize as needed.
- Monitor team productivity and coach Associates as necessary.
- Organize and rotate back stock for easy replenishment.
- Maintain merchandising philosophy and signage standards.
- Maintain organization, cleanliness, and recovery standards in the backroom.
- Ensure compliance with recycling and, where applicable, hazardous waste programs.
- Communicate priorities and progress accurately and effectively with management and Associates.
- Provide and accept recognition and constructive feedback.
- Ensure adherence to labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in store shrink-reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet and legal insurance
- Credit union
- Referral bonuses
- For Associates meeting service or hours requirements: 401(k) match; medical, dental, and vision coverage; HSA; health care FSA; life insurance; short- and long-term disability; paid parental leave; paid holidays, vacation, and sick time; auto and home insurance discounts; scholarship program; adoption assistance
- Competitive salary and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
