Retail Backroom Coordinator

The TJX Companies, Inc.•Charlotte, NC

2d•$14 - $15•Onsite

About The Position

The Retail Backroom Coordinator executes receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator orchestrates truck delivery and prioritizes moving merchandise onto the sales floor. They train and mentor Associates, monitor team productivity, coach as needed, and work with management and the Coordinator on Duty to maintain an efficient flow of goods. The role also maintains backroom organization, merchandising and signage standards, and compliance with recycling and applicable hazardous-waste programs. The position promotes safety, shrink reduction, credit and loyalty programs, and adherence to labor laws and company policies. It requires a flexible schedule, including nights and weekends, and the ability to lift heavy objects with or without reasonable accommodation. The starting pay range is USD $14.25 to $14.75 per hour. Actual starting pay depends on relevant skills, qualifications, and experience. Benefits include an associate discount, EAP, smoking cessation support, bereavement benefits, 401(k) contributions, child care and cell phone discounts, pet and legal insurance, credit union access, and referral bonuses. Associates meeting service or hours requirements may also qualify for additional benefits, including a 401(k) match, medical, dental and vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick time, insurance discounts, scholarship program, and adoption assistance. Benefits are subject to applicable plan or program terms and may change.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Capable of multitasking.
Able to respond appropriately to changes in direction or unexpected situations.
Able to work effectively with peers and supervisors as a team player.
Capable of lifting heavy objects with or without reasonable accommodation.
Able to train others.
1 year of retail experience and 6 months of leadership experience.

Responsibilities

Create a positive internal and external customer experience.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck delivery, prioritizing merchandise processing onto the sales floor.
Train and mentor Associates on merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to support the efficient flow of goods to the sales floor.
Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
Monitor team productivity and coach as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain backroom organization, cleanliness, and recovery standards.
Ensure compliance with recycling and, where applicable, hazardous-waste programs.
Communicate priorities accurately and effectively with management and Associates and provide progress updates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.