Retail Backroom Coordinator
About The Position
The Retail Backroom Coordinator executes receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience through customer engagement, a clean and organized store, and exemplary customer service. The Coordinator orchestrates truck deliveries and prioritizes processing merchandise onto the sales floor. They train and mentor Associates, monitor team productivity, coach as needed, organize and rotate back stock, and ensure merchandise is properly tagged, hung, secured, and coded. The role communicates priorities and progress with management and Associates and coordinates with the Coordinator on Duty to support the efficient flow of goods. The position upholds merchandising, signage, cleanliness, recovery, and organizational standards in the backroom; supports recycling and applicable hazardous-waste programs; and promotes honesty, integrity, confidentiality, safety, credit and loyalty programs, and store shrink-reduction goals. The Coordinator partners with Management on training needs, ensures adherence to labor laws and company policies and procedures, and performs other duties as assigned.
Requirements
- Able to work a flexible schedule, including nights and weekends.
- Superior communication and organizational skills, with attention to detail.
- Capable of multitasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Team player who works effectively with peers and supervisors.
- Capable of lifting heavy objects, with or without reasonable accommodation.
- Able to train others.
- 1 year of retail experience and 6 months of leadership experience.
Responsibilities
- Create a positive internal and external customer experience.
- Promote honesty and integrity and maintain confidentiality.
- Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
- Train and mentor Associates on merchandising and processing principles.
- Ensure merchandise is properly tagged, hung, secured, and coded.
- Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
- Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
- Monitor team productivity and coach Associates as necessary.
- Organize and rotate back stock for easy replenishment.
- Maintain merchandising philosophy and signage standards.
- Maintain organizational, cleanliness, and recovery standards for the backroom.
- Ensure compliance with recycling and, where applicable, hazardous-waste programs.
- Communicate priorities accurately and effectively with management and Associates and provide progress updates.
- Provide and accept recognition and constructive feedback.
- Partner with Management on Associate training needs to increase effectiveness.
- Ensure adherence to labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in store shrink-reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet and legal insurance
- Credit union
- Referral bonuses
- For those meeting service or hours requirements: 401(k) match
- For those meeting service or hours requirements: medical, dental, and vision coverage
- For those meeting service or hours requirements: HSA
- For those meeting service or hours requirements: health care FSA
- For those meeting service or hours requirements: life insurance
- For those meeting service or hours requirements: short- and long-term disability
- For those meeting service or hours requirements: paid parental leave
- For those meeting service or hours requirements: paid holidays, vacation, and sick time
- For those meeting service or hours requirements: auto and home insurance discounts
- For those meeting service or hours requirements: scholarship program
- For those meeting service or hours requirements: adoption assistance
- Competitive salary and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
