Retail Backroom Coordinator

TJX • Lutz, FL

1d • Onsite

About The Position

The Retail Backroom Coordinator is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator promotes honesty and integrity, maintains confidentiality, and helps ensure a positive experience for internal and external customers.

The Coordinator organizes truck deliveries and prioritizes processing merchandise onto the sales floor. They train and mentor Associates on merchandising and processing principles, ensure merchandise is tagged, hung, secured, and coded properly, and coordinate with the Coordinator on Duty to support the flow of goods. They monitor team productivity, coach Associates, organize back stock, maintain backroom cleanliness and recovery standards, and uphold merchandising and signage standards. The role also supports compliance, safety, store shrink reduction, and credit and loyalty programs, and performs other duties as assigned.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player who works effectively with peers and supervisors.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Able to train others.
• One year of retail experience and six months of leadership experience.

Responsibilities

• Execute receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team.
• Engage and interact with customers, maintain a clean and organized store, and model exceptional customer service.
• Promote honesty and integrity and maintain confidentiality.
• Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
• Train and mentor Associates on established merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
• Ensure Associates complete tasks according to the store plan and prioritize as needed.
• Monitor team productivity and coach Associates as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain merchandising philosophy, signage standards, and backroom organizational, cleanliness, and recovery standards.
• Ensure compliance with recycling and, where applicable, hazardous waste programs.
• Communicate priorities accurately and effectively with management and Associates and provide progress updates.
• Provide and accept recognition and constructive feedback.
• Partner with Management on Associate training needs.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with Associate contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those meeting service or hours requirements
• Medical, dental, and vision coverage for those meeting service or hours requirements
• Health savings account (HSA) for those meeting service or hours requirements
• Health care flexible spending account (FSA) for those meeting service or hours requirements
• Life insurance for those meeting service or hours requirements
• Short- and long-term disability coverage for those meeting service or hours requirements
• Paid parental leave for those meeting service or hours requirements
• Paid holidays, vacation, and sick time for those meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance
• Competitive salary and benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed