HomeGoods Retail Backroom Coordinator
About The Position
The Retail Backroom Coordinator is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team, and supporting an excellent customer experience. The role includes engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator organizes truck delivery and prioritizes moving merchandise to the sales floor; trains and mentors Associates; ensures merchandise is properly tagged, hung, secured, and coded; and coordinates with the Coordinator on Duty to maintain an efficient flow of goods. The position also monitors team productivity, organizes back stock, upholds merchandising and signage standards, and maintains cleanliness and recovery standards in the backroom. The role supports compliance with recycling and applicable hazardous-waste programs, labor laws, policies, and procedures, as well as store safety, shrink-reduction, credit, and loyalty programs. The Coordinator communicates priorities and progress, gives and receives feedback, partners with Management on training needs, and performs other duties as assigned. The position requires a flexible schedule, including nights and weekends, and the ability to lift heavy objects with or without reasonable accommodation.
Requirements
- Able to work a flexible schedule, including nights and weekends.
- Superior communication and organizational skills, with attention to detail.
- Capable of multitasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Team player who works effectively with peers and supervisors.
- Capable of lifting heavy objects with or without reasonable accommodation.
- Able to train others.
- 1 year of retail experience and 6 months of leadership experience.
Responsibilities
- Create a positive internal and external customer experience.
- Promote honesty and integrity and maintain confidentiality.
- Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
- Train and mentor Associates on merchandising and processing principles.
- Ensure merchandise is properly tagged, hung, secured, and coded.
- Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
- Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
- Monitor team productivity and coach as necessary.
- Organize and rotate back stock for easy replenishment.
- Maintain merchandising philosophy and signage standards.
- Maintain organizational, cleanliness, and recovery standards in the backroom.
- Ensure compliance with recycling and, where applicable, hazardous-waste programs.
- Communicate priorities accurately and effectively with management and Associates and provide progress updates.
- Provide and accept recognition and constructive feedback.
- Partner with Management on Associate training needs to increase effectiveness.
- Ensure adherence to labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in store shrink-reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation assistance
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for those who meet service or hours requirements
- Medical, dental, and vision coverage for those who meet service or hours requirements
- Health savings account (HSA) for those who meet service or hours requirements
- Health care flexible spending account (FSA) for those who meet service or hours requirements
- Life insurance for those who meet service or hours requirements
- Short- and long-term disability coverage for those who meet service or hours requirements
- Paid parental leave for those who meet service or hours requirements
- Paid holidays, vacation, and sick leave for those who meet service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
