Seasonal Hill Country Christmas- Retail Attendant

Marriott•San Antonio, TX

13h•Onsite

About The Position

This position involves greeting customers, assisting them in locating merchandise, and answering questions about products. The role requires displaying merchandise attractively, restocking items, checking expiration dates, and discarding expired products. Maintaining a neat and clean storeroom is also part of the duties. The attendant will process customer purchases, handle various payment types, and manage returns, refunds, and exchanges. Verification of customer identification may be necessary. Responsibilities include managing cash drawer levels, submitting all property monies and receipts, and ensuring accurate verification of deposits/cash drops. The role also entails following opening and closing checklists for the shop, securing the premises, and monitoring customer activity to prevent theft and damage. Additionally, the attendant must report accidents, injuries, and unsafe working conditions to the manager, adhere to company policies and procedures, maintain a professional appearance, protect company assets, and ensure a positive customer experience by anticipating and addressing guest needs. This includes assisting individuals with disabilities and thanking guests sincerely. Effective communication, both verbal and written, is essential, as is maintaining positive working relationships. The job requires performing physical tasks such as reaching, bending, twisting, pulling, stooping, and moving/lifting objects up to 10 pounds, as well as standing, sitting, or walking for extended periods. Other reasonable duties may be requested by supervisors.

Requirements

High school diploma or G.E.D. equivalent.
No related work experience.
No supervisory experience.
None

Responsibilities

Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise.
Display merchandise in a neat, eye-appealing manner.
Restock items as necessary, check expiration dates, and discard expired items.
Keep storeroom neat and clean.
Complete customer purchases, process all payment types, and process returns, refunds, and exchanges.
Verify customer identification as required.
Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified.
Follow checklist for opening and closing shop.
Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage.
Report accidents, injuries, and unsafe work conditions to manager.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards.
Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time.
Perform other reasonable job duties as requested by Supervisors.