Retail Associate-PT

LAND OF LINCOLN GOODWILL INDUSTRIES INC•Springfield, IL

6d•$15 - $15•Onsite

About The Position

Retail Associates are the face of LLGI’s mission to customers and the community. They are expected to work with integrity and a positive attitude while handling donated goods, collecting donations, processing and pricing merchandise, stocking and merchandising, completing register transactions, and recovering the sales floor. Associates are customer- and donor-focused, work with minimum supervision, and respond to business demands. They may be trained and assigned to any store function. The role is part-time, non-exempt, and based at the Springfield Wabash Store in Springfield, Illinois. The listed pay is $15.00 per hour.

Requirements

Must be at least 16 years of age.
Basic math skills.
Ability to interact with people with disabilities in a way that respects their dignity, privacy, and confidentiality.
Clear verbal communication skills.
Ability to work independently while fostering a strong team atmosphere.
Sensitivity and ability to communicate with a diverse population, and to promote diversity and inclusion.
Professionalism, integrity, ethical conduct, and ability to follow LLGI policies and procedures.
Consistent attendance and punctuality on scheduled workdays.
Ability to lift or move up to 50 pounds safely and place items on shelving fixtures up to 10 feet high, clothing racks 4 feet high, and z-racks 6 feet high.
Ability to push and pull z-racks holding up to 100 pieces of clothing and weighing at least 150 pounds, and wheeled carts averaging 150 pounds.
Ability to bend and reach into gaylords up to 5 feet high to remove clothing and housewares.
Manual dexterity to fasten and unfasten buttons, snaps, and zippers, and operate cash registers and tagging guns.
Ability to stand for long periods and perform tasks for extended periods involving stooping, bending, kneeling, crouching, crawling, lifting, reaching, carrying, pushing, and pulling.
Visual acuity to evaluate donated items for quality.
Ability to identify odors such as mold, must, dust, bodily fluids, and urine when evaluating donations.

Responsibilities

Provide excellent customer service to customers, donors, and other stakeholders.
Perform register transactions accurately and maintain register stock according to standards.
Follow housekeeping standards and perform janitorial and housekeeping duties as assigned.
Pull, price, rotate, size, and hang clothing; merchandise and recover the sales floor; maintain product levels and an organized store.
Understand and achieve quotas and sales goals, follow sales-floor procedures, maintain quality, and correct quality problems.
Check, accept, unload, and process customer donations at the door using GRATIS, and maintain accurate daily donation records.
Perform opening and closing donation-door procedures.
Unload, inspect, sort, grade, price, and process donated goods according to quality specifications and current LLGI standard operating procedures; place goods in appropriate bins and staging areas.
Load and unload trailers and straight trucks according to standards.
Transport stock between workstations and move product into appropriate containers for the sales floor; pull product from the floor to meet specifications before transferring it to the warehouse.
Manage time and complete work efficiently in accordance with production standards and goals; take responsibility for assigned duties.
Contribute to team success, assist processors by exchanging full equipment for empty equipment, help price furniture and move it from the donation door to the sales floor, and assist with cutting cardboard and filling cardboard gaylords.
Demonstrate professionalism, integrity, and ethical behavior; maintain confidentiality of operational, financial, and personnel information.
Follow LLGI safety guidelines, policies, and procedures, and support its mission, vision, and values.
Perform other duties as assigned.