Retail Associate - C-Store

Coop Shared Services•Nampa, ID

29d•Hybrid

About The Position

The position of Retail Associate is of great significance to Valley Wide Cooperative. A person in this position is accountable for all billing and payment related functions, along with a strong customer service emphasis. Retail Clerks are required to perform all required tasks with the utmost concentration and dedication. Retail Clerks must be well versed in the standard operating procedures of the company.

Requirements

High School diploma or GED preferred.
Previous customer service experience preferred.
Must be willing to become propane certified upon hire.
Ability to multitask and determine order of need and task priority based on level of importance.
Must have a strong team player focus in all interactions.

Responsibilities

Perform all required tasks with the utmost concentration and dedication.
Be well versed in the standard operating procedures of the company.
Obtain Tier II training.
Acknowledge all customers, employees, and vendors.
Assist customers with all transactions for the purchase or returns of goods and services.
Clean, organize and stock shelves in a timely manner.
Answer multiple phone lines.
Assist other employees.
Perform other duties as assigned.
Acknowledge all customers, employees and vendors in a friendly and appropriate manner.
Communicate using proper telephone etiquette with customers, other employees, and vendors.
Properly handle money, give change and record multiple transactions efficiently and accurately.
Exhibit professional and positive image.