Retail Associate - C-Store

Valley Wide Cooperative • Jerome, ID

2d

About The Position

The Retail Associate is accountable for billing and payment functions and for providing strong customer service. The role requires performing assigned tasks with concentration and dedication and being well versed in company standard operating procedures. The basic requirements of the position must be performed competently.

Requirements

• High school diploma or GED preferred.
• Previous customer service experience preferred.
• Willingness to become propane certified upon hire.
• Ability to multitask and prioritize tasks based on importance and need.
• Ability to communicate using proper telephone etiquette with customers, employees, and vendors.
• Strong team-player focus in interactions.
• Ability to handle money, give change, and record multiple transactions efficiently and accurately.
• Ability to exhibit a professional and positive image.
• Must be well versed in company standard operating procedures.

Nice To Haves

• High school diploma or GED.
• Previous customer service experience.

Responsibilities

• Complete billing and payment-related functions.
• Acknowledge customers, employees, and vendors in a friendly and appropriate manner.
• Assist customers with purchases and returns of goods and services.
• Clean, organize, and stock shelves in a timely manner.
• Answer multiple phone lines.
• Assist other employees.
• Perform other duties as assigned.
• Obtain Tier II training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED