About The Position

As a Nike Retail Associate, referred to as an Athlete, you represent NIKE and help customers make choices that meet their needs in a high-volume, fast-paced store. You work with teammates to deliver customer service, contribute to shared goals, and create welcoming customer experiences. The role includes supporting customers with NIKE products and services and carrying out store operations such as register use, shipping and receiving, stocking, cleaning, and building visual displays. This is a seasonal overnight position at the Nike Orlando Service Center in Orlando, Florida. The schedule is 32–40 hours per week, including nights and weekends, from 9 p.m. to 6 a.m. The starting pay rate is $18.70 per hour.

Requirements

  • Must be at least 18 years old.
  • Flexibility to work nights, weekends, and holidays based on store needs.
  • Use customer service authentically to help customers feel seen and understood.
  • Ability to learn and train on the latest products and technologies.
  • Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.

Responsibilities

  • Be enthusiastic, excited, and knowledgeable about NIKE products and services to support customer needs.
  • Bring a positive attitude and passion to interactions with teammates and customers.
  • Make customers feel welcome, understand their fitness wants and needs, and exceed their expectations throughout their store journey.
  • Act professionally and demonstrate integrity, reliability, and kindness.
  • Operate a cash register and perform shipping and receiving duties.
  • Stock products, clean, and build visual displays, with or without accommodations.
  • Attend store events and show up for teammates.

Benefits

  • Discounts of up to 50% on Nike, Converse, and Jordan products for employees and their families.
  • Paid Time Off and Holiday Pay for full-time and part-time employees working 20 or more hours per week.
  • 401(k) Plan, CERA, Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits for employees working 20 or more hours per week, starting on the day hired.
  • Health Savings Accounts and Flexible Savings Accounts for eligible employees after 12 months of continuous employment.
  • Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
  • Optum Employee Assistance Program support at no cost for employees and their families.
  • Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates.
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