Retail Associate

GOODWILL SOUTH FLORIDA•Miami, FL
•$15 - $15•Onsite

About The Position

The Retail Associate performs customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities in a retail store. The role includes receiving and processing donations, preparing merchandise for sale, completing sales transactions, assisting customers, and maintaining the store and its fixtures. The position is part-time and located at the Tamiami Store in Miami, Florida. The listed pay is $15.00 per hour.

Requirements

  • High school education or equivalent, or a combination of education and experience.
  • Six months of related experience or training is highly desirable.
  • Excellent customer service skills.
  • Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
  • Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
  • Ability to follow detailed but straightforward written or oral instructions and address problems involving a few concrete variables in standardized situations.
  • Ability to stand and/or walk for long periods; use hands to handle or feel objects; reach; and stoop, kneel, crouch, or crawl.
  • Ability to regularly lift or move up to 20 pounds and, with assistance, push or pull rolling carts weighing up to 530 pounds.
  • Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Demonstrated interpersonal, oral and written communication, safety and security, punctuality, ethical conduct, and organizational support competencies.
  • Knowledge of electronic devices.

Nice To Haves

  • Prior cashiering experience is a plus.
  • Bilingual English/Spanish is a plus, but not required.

Responsibilities

  • Greet donors, accept and unload donated materials, enter customer general information using a smart device, and thank donors.
  • Sort, separate, and hang clothing and household items.
  • Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other merchandise.
  • Conduct sales transactions and handle cash and credit card transactions according to procedures for voids, discounts, refunds, checks, and card payments.
  • Clean bathrooms, floors, shelves, windows, the break room, store fixtures, fitting rooms, the dock area, the store exterior, and merchandise counters.
  • Report issues that require maintenance repairs.
  • Assist customers, price merchandise, support fitting room operations, offer recycling bags, explain store operations, and use sales techniques that may enhance sales and community image.
  • Work a flexible schedule, including nights and weekends.
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