Retail Associate - Full Time (Angola)

GOODWILL INDUSTRIES OF NORTHEAST INDIANA INC•Angola, IN

11d•Onsite

About The Position

Goodwill Industries of Northeast Indiana, Inc. is hiring a full-time Retail Associate for its store in Angola, Indiana. The role involves helping customers with purchases, operating a cash register and processing credit card transactions, maintaining the sales floor and fitting rooms, and sorting, grading, tagging, pricing, and organizing donated merchandise. Associates also assist donors with bringing donations into the building and issuing tax receipts. The position offers a predictable schedule, no late nights, every other weekend off, and time with family on major holidays. Employees are expected to provide courteous customer service, follow established procedures and safety rules, and support Goodwill’s mission of empowering and preparing people for independence through training, personal growth, and work. The position has no supervisory responsibilities and may include other duties assigned by management.

Requirements

At least three months of work experience.
Ability to make change and operate a POS terminal.
Basic literacy to complete forms.
Friendly demeanor and excellent interpersonal and verbal communication skills.
Ability to work in a fast-paced and changing environment and as part of a team.
Ability to work flexible hours, including weekends and evenings.
Ability to lift, push, and pull up to 20 pounds frequently, 50 pounds occasionally, and 100 pounds occasionally; fully performing lifting and moving duties is mandatory.
Subject to a background check and random alcohol and drug testing under the Drug-Free Workplace Program.
Must comply with Goodwill’s Code of Ethics and applicable policies and procedures.

Responsibilities

Operate the cash register, provide correct change and receipts, and bag purchases.
Accept credit card payments according to established procedures.
Watch for illegal activity and alert management.
Keep the cash register area orderly and stocked with necessary supplies.
Maintain the sales floor and fitting rooms during business hours.
Refer customer problems to management.
Sort, hang, and tag clothing donations according to established guidelines.
Pull items according to established procedures and meet production standards.
Handle customer service professionally and maintain a pleasant, courteous, and helpful demeanor with customers, donors, co-workers, and clients.
Follow all safety rules and practices and report unsafe conditions or acts.
Assist customers in locating merchandise and prices.
Display merchandise in windows and display cases.
Answer telephone calls and inquiries about donation sites and policies.
Attend monthly store meetings.
Perform other duties assigned by management in support of Goodwill’s mission.