Full Time Retail Associate

TJX•Defiance, OH
•Onsite

About The Position

The Retail Associate at Marshalls is responsible for executing receiving and merchandising standards, helping Associates process merchandise efficiently, and working as part of a team. The role supports an excellent customer experience through customer engagement, exceptional service, and keeping the store clean and organized. It also helps coordinate truck deliveries and merchandise flow, train and mentor Associates, monitor productivity, maintain backroom organization and merchandising standards, and support store safety, compliance, and shrink-reduction goals. The position is located at Marshalls Store 1261 in Defiance, Ohio, and has a starting pay range of $14.50 to $15.00 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills, with attention to detail.
  • Capable of multitasking and responding appropriately to changes in direction or unexpected situations.
  • Able to work effectively with peers and supervisors as a team player.
  • Capable of lifting heavy objects, with or without reasonable accommodation.
  • Able to train others.
  • One year of retail experience and six months of leadership experience.

Responsibilities

  • Execute receiving and merchandising standards while helping Associates process merchandise efficiently and effectively.
  • Engage and interact with customers, maintain a clean and organized store, and model exceptional customer service.
  • Promote honesty and integrity and maintain confidentiality.
  • Coordinate truck delivery and prioritize processing merchandise onto the sales floor.
  • Train and mentor Associates on merchandising and processing principles.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
  • Ensure Associates complete tasks according to the store plan and prioritize work as needed.
  • Monitor team productivity and coach Associates when necessary.
  • Organize and rotate back stock for easy replenishment.
  • Maintain merchandising philosophy, signage standards, and backroom organization, cleanliness, and recovery standards.
  • Ensure compliance with recycling and, where applicable, hazardous waste programs.
  • Communicate priorities and progress accurately and effectively with management and Associates.
  • Give and receive recognition and constructive feedback.
  • Partner with Management on Associate training needs.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation assistance
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for eligible Associates
  • Medical, dental, and vision coverage for eligible Associates
  • Health savings account (HSA) for eligible Associates
  • Health care flexible spending account (FSA) for eligible Associates
  • Life insurance for eligible Associates
  • Short- and long-term disability coverage for eligible Associates
  • Paid parental leave for eligible Associates
  • Paid holidays, vacation, and sick time for eligible Associates
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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