Retail Associate - Part Time (Glenbrook Commons)

Goodwill Industries of Northeast Indiana • Fort Wayne, IN

9d • Onsite

About The Position

Goodwill Industries of Northeast Indiana, Inc. is hiring a part-time Retail Associate for its Glenbrook Commons store in Fort Wayne, Indiana. The role supports Goodwill’s mission to empower and prepare people for independence through training, personal growth, and work. Associates assist customers with purchases, operate the cash register, maintain and stock the sales floor, sort and price donations, and help donors bring donations into the building and receive tax receipts. The position involves routine work guided by established rules and procedures, customer and donor contact, and working as part of a team. The job requires heavy lifting, pushing, and pulling, as well as standing and walking for substantial portions of the work. Employees must maintain a pleasant and helpful demeanor, follow safety rules and Goodwill’s Code of Ethics, and comply with applicable workplace policies. Work schedules use an assigned rotation, and associates must be able to work flexible hours, including weekends and evenings.

Requirements

• At least three months of work experience.
• Ability to make change and operate a POS terminal.
• Basic literacy sufficient to complete forms.
• Ability to work flexible hours, including weekends and evenings.
• Ability to work within a team.
• Ability to lift, push, or pull up to 20 pounds frequently, up to 50 pounds occasionally, and up to 100 pounds occasionally; ability to fully perform lifting and moving duties is mandatory.
• Ability to perform substantial standing, walking, grasping, reaching, lifting, pushing, and pulling; considerable talking; and moderate crouching, hearing, and stooping.
• Subject to a background check.
• Subject to random alcohol and drug testing under the Drug-Free Workplace Program.
• Must comply with Goodwill’s Code of Ethics and applicable policies and procedures.

Responsibilities

• Operate the cash register, provide correct change and receipts, and bag purchases.
• Accept credit card payments according to established procedures.
• Watch for illegal activity and alert management.
• Keep the register area orderly and stocked with supplies.
• Maintain the sales floor and fitting rooms during business hours.
• Refer customer problems to management.
• Sort, hang, and tag clothing donations according to established guidelines.
• Pull items according to established procedures and meet production standards.
• Handle customer service professionally and maintain a pleasant, courteous, and helpful demeanor with customers, donors, co-workers, and clients.
• Follow all safety rules and practices and report unsafe conditions or acts.
• Perform other duties assigned by management in support of Goodwill’s mission.
• Assist customers in locating merchandise and prices.
• Display merchandise in windows and display cases.
• Answer telephone calls and other inquiries regarding donation sites and policies.
• Attend monthly store meetings.
• Bring donations into the building and issue donors tax receipts.

Benefits

• Competitive wages.
• Medical, dental, and vision insurance are described as full-time benefits.
• 401(k) plan is described as a full-time benefit.
• Life insurance is described as a full-time benefit.
• Employee Assistance Program for all employees.
• In-store employee discount.
• Predictable schedule, no late nights, every other weekend off, and the ability to spend major holidays with family are advertised.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed