Retail Associate - Part Time (Glenbrook Commons)

GOODWILL INDUSTRIES OF NORTHEAST INDIANA INC•Fort Wayne, IN

3h•Onsite

About The Position

Goodwill Industries of Northeast Indiana, Inc. is hiring a part-time Retail Associate for its stores in Fort Wayne, Indiana. The role supports the organization’s mission to empower and prepare people for independence through training, personal growth, and work. Retail Associates assist customers with purchases, operate the cash register, maintain and stock the sales floor, sort and grade donations, price merchandise, and help donors bring donations into the building and receive tax receipts. The position involves routine retail work and customer service in an indoor environment. Employees are expected to maintain a pleasant and helpful demeanor with customers, donors, coworkers, and clients; follow safety rules and Goodwill policies; and attend work as scheduled. The role has no supervisory responsibilities. Employees may be reviewed at 30, 60, and 90 days after hire and annually thereafter by the Store Manager.

Requirements

Minimum of three months of work experience.
Ability to make change and complete forms using basic literacy skills.
Ability to operate a POS terminal and count back change.
Ability to work flexible hours, including weekends and evenings.
Ability to work within a team.
Ability to lift, push, or pull up to 20 pounds frequently, 50 pounds occasionally, and 100 pounds occasionally; fully performing lifting and moving duties is mandatory.
Subject to a background check.
Subject to random alcohol and drug testing under the Drug-Free Workplace Program.
Must comply with Goodwill’s Code of Ethics.
Must follow safety policies and procedures and report unsafe conditions and acts.

Responsibilities

Operate the cash register, provide correct change and receipts, and bag purchases.
Accept credit card payments according to established procedures.
Watch for illegal activity and alert management.
Keep the cash register area orderly and stocked with supplies.
Maintain the sales floor and fitting rooms during business hours.
Refer customer problems to management.
Sort, hang, tag, and process clothing donations according to established guidelines.
Pull items according to established procedures and meet production standards.
Provide professional customer service and maintain a pleasant, courteous, and helpful demeanor.
Follow safety rules and practices.
Assist customers in locating merchandise and prices.
Display merchandise in windows and display cases.
Answer telephone calls and inquiries about donation sites and policies.
Attend monthly store meetings.
Perform other duties assigned by management in support of Goodwill’s mission.