Clothing Processor - Full Time (Glenbrook Commons)

GOODWILL INDUSTRIES OF NORTHEAST INDIANA INC•Fort Wayne, IN

4d•Onsite

About The Position

Goodwill Industries of Northeast Indiana is hiring a full-time Clothing Processor for its Glenbrook Commons store in Fort Wayne. Clothing Processors help support Goodwill’s mission to empower and prepare people for independence through training, personal growth, and work. They sort and grade donated clothing, price items for the sales floor, assist donors, and may help stock merchandise and serve customers. The role is routine and may involve repetitive work, with decisions that can affect efficiency and accuracy. Training is provided, and no specialized education or skills are required. The position involves substantial standing, walking, lifting, pushing, pulling, reaching, grasping, and vision-related activity, as well as talking and some crouching, hearing, and stooping. The work takes place indoors. Employees must be able to move objects by pushing and pulling up to 100 pounds occasionally, up to 50 pounds occasionally, and up to 20 pounds frequently. The role includes public interaction with customers, donors, and co-workers, and requires a positive, courteous, and helpful demeanor. Employees are expected to follow safety rules, Goodwill’s Code of Ethics, and applicable workplace policies.

Requirements

At least three months of work experience.
Ability to lift, push, or pull up to 20 pounds frequently, 50 pounds occasionally, and 100 pounds occasionally; fully performing lifting and moving duties is mandatory.
Ability to work flexible hours, including weekends and evenings.
Ability to work within a team.
Friendly demeanor and excellent interpersonal and verbal communication skills.
Ability to thrive in a fast-paced, changing environment.
Subject to a background check.
Subject to random alcohol and drug testing as specified in the Drug Free Workplace Program.
Must comply with Goodwill’s Code of Ethics.

Responsibilities

Sort, hang, tag, and size donations according to established guidelines.
Meet established production standards.
Keep the production area orderly throughout business hours.
Refer customer problems to management.
Handle customer service professionally and maintain a pleasant, courteous, and helpful demeanor with customers, donors, co-workers, and clients.
Follow all safety rules and practices.
Perform other duties assigned by management in support of Goodwill’s mission.
Answer telephone calls and other inquiries regarding donation sites and policies.
Attend monthly store meetings.
Watch for illegal activities and alert management.
Perform stock rotation according to established procedures.
Bring donations into the building and issue tax receipts.