Clothing Lead (Full-Time)
About The Position
The Clothing Lead enhances the customer experience by overseeing tasks in the Clothing department. Working closely with the Assistant Store Manager, the lead helps maintain merchandising standards, creates task lists, supports team member training and development, and establishes departmental objectives. The role focuses on exceptional customer service, completion of department tasks, effective communication, and developing Clothing team members. In certain stores, Clothing Leads may also serve as key carriers and help open or close the store alongside an Assistant Manager or Store Manager who is present.
Requirements
- Exceptional merchandising ability.
- Effective leadership, with a focus on growth, purpose, motivation, and optimization.
- Completion of multiple specialist certifications within the Clothing department or demonstrated equivalent experience.
- Strong written, oral, and interpersonal communication skills.
- Strong organizational skills.
- Positive attitude and demonstrated practice of learning.
- Ability to excel in a fast-paced, evolving work environment.
- Effective problem-solving skills.
- Strong Windows-based computer skills, especially with Microsoft products.
Responsibilities
- Embrace the company’s mission, values, and principles and contribute to team success.
- Provide exceptional customer service focused on customer needs and solutions.
- Support managers in maintaining high merchandising and store-appearance standards.
- Create daily worklists for Clothing department team members.
- Merchandise, stock, restock, and recover department products according to company standards.
- Complete inventory pricing and maintenance duties.
- Handle exchanges and returns using sound judgment and following company policies and procedures.
- Manage product sets within the department.
- Develop product knowledge and provide training and development to Clothing team members.
- Practice service-oriented leadership within the department and across the store.
- Set and maintain departmental and endcap signage for sales, promotions, events, and vendor assets.
- Communicate effectively and build positive working relationships with team members.
- Create and maintain a safe environment for customers and team members.
- Use proper radio and phone etiquette.
- In certain stores, work as a key carrier to help open or close the store alongside a present Assistant Manager or Store Manager.
- Work with the Assistant Store Manager to develop and achieve goals.
- Perform other duties throughout the store as needed.
Benefits
- Employee discount on products.
- Multiple health insurance options available after 60 days.
- Dental and vision insurance options.
- Life insurance.
- Paid vacation.
- Holiday pay.
- Paid sick time.
- 401(k) with a 4% company match.
- Paid parental leave.
- Community Giving Program that matches donations and provides paid volunteer hours.
- Wellness Program with credits that can lower medical premiums.
- Training Program with more than 250 courses.
- Various voluntary insurance options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
