Seasonal Retail Associate

Columbia Sportswear•Elizabeth, NJ

About The Position

As a Retail Associate, you serve as a brand ambassador and help deliver exceptional in-store experiences through positive customer interactions. You use problem-solving and sales abilities to answer customer questions and make product recommendations while supporting Columbia Sportswear Company’s values of customer service and teamwork. Retail Associates help ensure product availability, maintain visual displays, assist with checkout, and support the Store Leadership team in carrying out the company’s mission of “Connecting Active People with Their Passions.” This is a seasonal retail position.

Requirements

  • Must be at least 16 years old.
  • Up to 2 years of experience in a position or specialization.
  • Skill operating inventory and point-of-sale (POS) systems and other retail software tools.
  • Ability to communicate clearly with others.
  • Availability to work a flexible retail schedule that may change seasonally and in response to local business trends or forecasts.
  • Ability to frequently move about an active, potentially strenuous environment and adjust or move items weighing up to 40 lbs.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Provide exceptional customer service by responding to questions or issues about product features, benefits, and availability.
  • Engage with customers to understand their needs and preferences; demonstrate and explain merchandise and suggest suitable options.
  • Maintain store standards for visual merchandising, cleanliness, and safety.
  • Retrieve merchandise from the sales floor, stock room, or other inventory locations.
  • Perform cash register transactions, including sales, returns, exchanges, and loyalty-program connections, accurately and efficiently.
  • Receive, handle, replenish, and process incoming and outgoing products accurately and efficiently to contribute to store profitability.

Benefits

  • 401(k) plan with company match, subject to eligibility requirements (age 18 and 1,000 hours worked).
  • Employee discounts.
  • Wellness Time Off in accordance with applicable state and local paid leave laws.
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