Retail Associate

Story Cannabis • Bullhead City, AZ

13h

About The Position

As a Retail Associate, you’ll be the face of the store, welcoming customers, guiding them through product selections, and ensuring an exceptional shopping experience. You’ll bring the brand to life through genuine interactions, product knowledge, and a passion for helping people find what fits their needs. The role blends customer service, education, and operational precision to create a seamless and enjoyable experience for every guest.

Requirements

• Minimum high school diploma or GED equivalent.
• Must be over 21 years of age.
• Must be legally authorized to work in the United States and provide all required documentation.
• Must have a valid state-issued ID or U.S. passport.
• Must have reliable transportation.
• Must have no scheduling restrictions.
• Employment offer is contingent upon successful completion of all pre-employment background checks.
• Must be able to push, pull, or lift a minimum of 50 pounds.
• Must be capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods.

Nice To Haves

• Previous customer service experience.
• Knowledge of marijuana.

Responsibilities

• Greet customers entering the retail store with compassion and professionalism.
• Accurately and compliantly enter customer information into database systems to verify eligibility for purchase.
• Complete sales and job duties according to company SOP.
• Provide exceptional customer service through elevated service standards, behaviors, and product knowledge.
• Handle cash and debit transactions quickly and precisely while maintaining a balanced cash drawer.
• Work with a diverse group of employees and customers.
• Use strong mathematics skills.
• Remain organized and efficient, managing time and resources effectively.
• Operate the cash register, computer-based POS system, and cash drawer.
• Clean, stock, and organize the retail store.
• Conduct nightly inventory counts of retail store products.
• Work cohesively with the team to meet sales, customer satisfaction, designated timeline, and compliance goals.
• Work on special projects and assignments designated by management.
• Perform other duties as assigned.

Benefits

• Paid time off, including 8 paid holidays per year.
• Medical, dental, and vision insurance.
• 401k retirement savings plan.
• Company-paid short-term and long-term disability.
• Company-paid life insurance.
• Employee Assistance Program (EAP).
• Employee referral program.
• Commuter benefits.
• Product discounts.
• Additional compensation incentives, including tips and bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED